Branch Operations Manager

WORLDPAC; Lawrence (MA); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan with company match

Paid time off including vacation days

Job summary

A leading supplier in the automotive sector is seeking a Branch Operations Manager in Lawrence, MA. The role involves managing branch operations, leading new team member training, and preparing operational budgets. Candidates should have 4+ years of leadership experience and proficiency in Microsoft Office. Competitive salary range of $65,000 to $75,000 per year offered.

Qualifications

• 4 years of prior leadership experience in a warehouse-related field.
• 1 year of cash-handling experience.
• Eligible to work in the United States.

Responsibilities

• Manage overall direction and evaluation of the Branch.
• Interview, hire, and train new team members.
• Prepare annual operational budgets for approval.

Skills

Leadership skills

Organizational skills

Interpersonal skills

Problem-solving

Detail-oriented

Multitasking ability

Education

High-school diploma or GED equivalent

Associate’s degree preferred

Tools

Microsoft Office

Job description

Branch Operations Manager – WORLDPAC

Overview

The Branch Operations Manager is responsible for the overall direction, coordination and evaluation of the Branch, including the management of assets.

Responsibilities

• Interviewing, hiring and training new team members; conducting performance appraisals, team member counseling and disciplinary actions, addressing complaints and resolving problems when possible.
• Communicating regularly with the Regional Operations Manager and Human Resources when needed; instilling and maintaining a customer service‑oriented philosophy in all conduct to self and other team members.
• Preparing and submitting an annual operational budget for approval and developing plans for the efficient use of resources; participating in planning personnel safety, ensuring safety procedures are followed and making recommendations regarding safety issues.
• Coordinating with customers and Branch management team to evaluate, promote and provide improved and expanded services in the area.
• Using a vehicle to deliver orders or pick up returned merchandise in a safe and courteous manner; other duties may be assigned.

Essential Job Skills

• Ability to perform basic clerical and physical tasks.
• Strong leadership and organizational skills.
• Excellent interpersonal and communication skills with the capability to work effectively with others.
• Ability to read, write and speak English fluently; read, write and speak detailed instructions, correspondence and memos.
• Proficient in basic math skills.
• Ability to lift up to 50 pounds.
• Detail‑orientated with strong prioritization, supervisory and time‑management skills; proficient in Microsoft Office.
• Ability to solve practical problems and deal with a variety of concrete variables.

Qualifications

• At least 4 years of prior leadership experience in a warehouse‑related field.
• At least 1 year of cash‑handling experience.
• Comfortable with using Microsoft Office applications.
• High‑school diploma or GED equivalent.
• Must be able to read, write and speak English fluently.
• Eligible to work in the United States.
• Must be available to open and close the warehouse, Monday through Friday, and Saturdays (as needed); meet all applicable state‑specific driver’s license requirements.

Ideal Candidates

• Proficient with all aspects of Microsoft Office (Outlook, PowerPoint, Word, Excel).
• Extremely organized and demonstrates the ability to prioritize effectively.
• Understanding of staffing requirements and broad knowledge of multiple department functions.
• Excellent multitasking ability.
• Willingness to continue to evolve and develop personal skills to meet the changing environment.
• Self‑starter and motivated individual.
• Ability to challenge upwards respectfully.
• Willingness to learn new skills and gain knowledge about all aspects of Branch operations.
• Bilingual skills are preferred.
• Understanding of P&L.
• Education: High‑school diploma or GED equivalent; associate’s degree preferred.
• Must meet all applicable state‑specific driver’s license requirements prior to driving a company vehicle to perform delivery duties.
• Must have a valid driver’s license with an acceptable motor vehicle record (MVR) per department standards.

Health and Wellness

• Medical, dental, and vision insurance plans to cater to various healthcare needs.
• Health Savings Accounts (HSAs) with company contributions for eligible plans.
• Flexible Spending Accounts (FSAs) for medical and dependent care expenses.
• Employee Assistance Programs (EAP) offering confidential counseling and support services.

Financial Benefits

• 401(k) retirement plan with company match to assist in future financial planning.
• Life and Accidental Death & Dismemberment (AD&D) insurance for financial security.
• Short‑term and long‑term disability insurance to protect income during unforeseen circumstances.

Additional Perks

• Paid time off, including vacation days and holidays, to encourage rest and personal time.
• Employee discounts on products and services.

Physical Demands

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is regularly required to stand, walk, use hands and fingers, reach with arms, talk, and listen. The team member is frequently required to stoop, kneel, and crouch and occasionally required to sit, climb, or balance. The team member must be able to regularly lift and/or move up to 25 pounds, and frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is regularly exposed to moving mechanical parts and occasionally exposed to high places, fumes, or airborne particles, and toxic or caustic chemicals. The noise level in the work environment is generally high (loud).

Reasonable Accommodation Notice

Worldpac is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require accommodations to perform the essential functions of the job, please contact [e-mail] for assistance.

Worldpac is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability, or veteran status.

Posted Salary Range

USD $65,000.00 – USD $75,000.00 per year.

Seniority Level

Not applicable.

Employment Type

Full‑time.

Job Function

Management and Manufacturing.

Industries

Wholesale Motor Vehicles and Parts.