Head of Business Applications

IMT Resourcing Solutions; United States; A distancia; GBP 85.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus

Enhanced pension

Hybrid working

International exposure

Long-term career progression

Descripción de la vacante

A leading global industrial manufacturing firm is seeking a Head of Business Applications to oversee the strategy and evolution of its CRM, FSM, and CPQ platforms. This senior role includes leadership of a global team, management of implementation partners, and a focus on driving user adoption and data integrity. The ideal candidate will have robust experience in enterprise applications and a solid track record within a global organization, offering an opportunity for career progression and international exposure.

Formación

• Extensive leadership experience in enterprise business applications.
• Strong background in CRM, FSM, and CPQ within manufacturing.
• Proven skills in managing global hybrid teams.

Responsabilidades

• Lead the enterprise application strategy across various platforms.
• Define a roadmap aligned with business growth.
• Mentor a global team of product specialists.

Conocimientos

Enterprise business applications leadership

CRM platforms

FSM platforms

CPQ platforms

Stakeholder management

Budget management

Team leadership

Herramientas

Microsoft 365 ecosystem

Oracle CPQ solutions

Descripción del empleo

Head of Business Applications – CRM, FSM & CPQ

Location: Remote with international travel when needed

Benefits: Bonus, strongly enhanced pension, hybrid working, international exposure, long-term career progression

Our client, a leading global industrial manufacturing organisation, is hiring a Head of Business Applications to own the strategy, leadership and evolution of its core sales, service and commercial platforms, including CRM, Field Service Management (FSM), CPQ and eCommerce.

This is a senior leadership role with end-to-end accountability for enterprise applications, covering product strategy, team leadership, partner management and budget ownership across a complex, global environment.

What you’ll do

• Own and lead the enterprise application strategy for CRM, FSM, CPQ and eCommerce platforms
• Define and deliver a multi-year roadmap aligned to business growth and digital transformation
• Lead, develop and mentor a global team of product and application specialists
• Manage global implementation partners and vendors, ensuring performance and value delivery
• Own platform investment planning and budget management
• Act as a senior technology and business partner to sales, service, operations, IT and digital teams
• Drive user adoption, standardisation and data integrity across global platforms
• Ensure solutions align with enterprise architecture, security and governance standards
• Oversee platform evolution, deployment and continuous improvement

What we’re looking for

• Extensive experience leading enterprise business applications in a global organisation
• Strong background in CRM, FSM and CPQ platforms, ideally within manufacturing or industrial environments
• Deep knowledge of the Microsoft 365 ecosystem (CRM, FSM)
• Experience with Oracle‑based quoting / CPQ solutions
• Proven leadership of global, culturally diverse, hybrid teams
• Strong stakeholder management skills across technical and non‑technical audiences
• Experience managing strategic partners, suppliers and multi‑million‑pound budgets
• Product‑led mindset with a focus on value delivery, adoption and long‑term strategy

The ideal candidate is a strategic leader with strong product instincts, comfortable setting direction while remaining close enough to execution to drive real‑world outcomes.

Senior ownership of mission‑critical enterprise applications

Opportunity to shape global CRM, FSM and CPQ strategy

Lead and grow an established, international team

High‑impact role within a complex, transformation‑led organisation

Clear progression opportunities within growing blue chip