Head of Aviation & Maritime Security (24/7 Ops)

MedAire, Inc; Phoenix (AZ); On-site; USD 140,000 - 190,000; Full time

Job summary

MedAire, Inc. in Phoenix, AZ, seeks a Security Manager – Aviation & Maritime to lead the local security team, oversee staffing, training and incident responses, and ensure 24/7 client support. The role aligns Phoenix operations with global Aviation & Maritime priorities.

You will report to the Global Security Manager, manage performance, and drive governance, safety and continuous improvement across aero and maritime security outputs for high-profile clients.

Qualifications

• Advanced knowledge of aviation security, aviation operations, global security risk, crisis management, and intelligence analysis.
• Demonstrated experience in 24/7 security operations, follow-the-sun service models, workforce planning and continuity.
• Strong people-management capability, including coaching, performance management and development.
• Ability to translate global direction into practical local priorities with measurable outcomes.

Responsibilities

• Provide direct line management and day-to-day leadership for the Phoenix aviation & maritime security team.
• Oversee 24/7 delivery of aviation/maritime security assessment, advice, and client support.
• Ensure rosters, shift handovers, on-call coverage, leave planning and surge arrangements.
• Coordinate with Global Security teams to maintain follow-the-sun coverage and client outcomes.
• Drive quality assurance, root-cause analysis and continuous improvement across Phoenix security outputs.

Skills

Aviation security

Aviation operations

Global security risk

Crisis management

Intelligence analysis

Client advisory services

People management

Shift operations

Business continuity

Stakeholder management

Education

Bachelor’s degree

Tools

Content-management systems

AI

Microsoft 365

Reporting tools

Case-management systems

Collaboration platforms

Job description

MedAire, Inc. in Phoenix, AZ, seeks a Security Manager – Aviation & Maritime to lead the local security team, oversee staffing, training and incident responses, and ensure 24/7 client support. The role aligns Phoenix operations with global Aviation & Maritime priorities.

You will report to the Global Security Manager, manage performance, and drive governance, safety and continuous improvement across aero and maritime security outputs for high-profile clients.