Global Aviation & Maritime Security Leader (24/7)

International SOS group; Phoenix (AZ); On-site; USD 120,000 - 180,000; Full time

Job summary

International SOS group in Phoenix seeks a Security Manager – Aviation & Maritime to lead the local Aviation & Maritime Security team, translate global direction into local execution, and ensure 24/7 client-focused operations. The role interfaces with Global Security leadership and regional teams to sustain service delivery and continuous improvement.

The position emphasizes people management, governance, risk, and capability development across a multi-role security team accountable for

Qualifications

• Advanced knowledge of aviation security and operations.
• Experience in 24/7 security operations and follow-the-sun models.
• Strong people-management and performance development.
• Understanding of intelligence and editorial workflows.
• Ability to translate global direction into local priorities and plans.
• Excellent stakeholder management across distributed teams.
• Clear written and verbal communication skills.
• Proficiency with AI tools and collaboration platforms.

Responsibilities

• Provide line management for the Phoenix Aviation & Maritime Security team.
• Oversee Coordinating Security Specialists and editors.
• Lead workforce planning, onboarding, coaching, and succession.
• Ensure accountability between people mgmt and technical leads.
• Oversee 24/7 security assessment and client support activities.
• Coordinate rosters, on-call coverage, and business-continuity planning.
• Act as escalation point for significant incidents and client requests.
• Interface with Global Security Manager and regional teams.
• Implement global direction with local insight and alignment.
• Collaborate with Sydney and London threat monitoring teams.
• Work with the GRC Manager on admin, facilities, and tech needs.
• Oversee QA, complaints, root-cause analysis, and improvements.
• Maintain procedures, guides, and knowledge resources.
• Monitor metrics and escalate material risks.
• Provide security expertise during client engagements and reviews.
• Support crisis management and post-event reviews.
• Promote a safe, compliant, client-focused workplace.

Skills

Aviation security

24/7 security operations

People management

Intelligence workflows

Global collaboration

Communication skills

Digital literacy

Strategic execution

Education

Bachelor’s degree in aviation/security studies

Leadership training

Tools

Content-management systems

Case management systems

Microsoft 365

Job description

International SOS group in Phoenix seeks a Security Manager – Aviation & Maritime to lead the local Aviation & Maritime Security team, translate global direction into local execution, and ensure 24/7 client-focused operations. The role interfaces with Global Security leadership and regional teams to sustain service delivery and continuous improvement.

The position emphasizes people management, governance, risk, and capability development across a multi-role security team accountable for