Head of Applied AI Engineering, Production Systems

openloophealth; United States; Remote; USD 180,000 - 260,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

FSA/HSAs

Flexible paid time off

401(k) with company match

Life and pet insurance

Job summary

Openloop Health seeks a hands-on senior leader to build and guide an applied AI engineering group responsible for production agents and assistants across operational, clinical, and patient workflows.

You will set the architecture, quality bar, and delivery roadmaps, while growing the team as scope expands. This role emphasizes reliability, privacy, safety, and measurable performance due to sensitive patient data.

Qualifications

• Bachelor's degree in computer science, engineering, or related field.
• 10+ years in software engineering, with 3+ years in people management.
• Experience leading or building LLM systems in production.

Responsibilities

• Hire, develop, and manage senior and staff-level applied AI engineers.
• Set roadmap and oversee production delivery of LLM-based agents.
• Guide architecture for agent orchestration, retrieval, model access, and observability.
• Establish evaluation datasets, regression checks, and release criteria.
• Own operational readiness including incident response and cost tracking.
• Collaborate with product, clinical, security, and compliance teams.

Skills

LeaderShip experience

LLM production

Team management

Cloud platforms

Observability

Security & compliance

Education

Bachelor's degree

Tools

Google Cloud

APIs

Testing

Job description

Openloop Health seeks a hands-on senior leader to build and guide an applied AI engineering group responsible for production agents and assistants across operational, clinical, and patient workflows.

You will set the architecture, quality bar, and delivery roadmaps, while growing the team as scope expands. This role emphasizes reliability, privacy, safety, and measurable performance due to sensitive patient data.