Head of AI-Driven Practice Ops & Telehealth

Devoted Health; United States; Remote; USD 95.000 - 135.000; Vollzeit

Benefits dieser Stelle

Health insurance

Paid time off

Mobile stipend

Stock options for all employees

Bonus eligibility

Zusammenfassung

Devoted Health is seeking a seasoned Practice Manager to build and staff a new home-based telehealth medical group (DMG) in Yavapai County. You will oversee operations, hire and onboard staff, and implement back-office systems to support high-quality care.

You will collaborate with clinical leadership across locations to design scalable processes, measure performance, and drive improvements while maintaining a patient-first approach and cost efficiency.

Qualifikationen

• 2+ years of experience building or operating a medical group.
• Experience running a home-based or risk-bearing primary care practice.
• Understanding of managed care, Stars/HEDIS measures, and identifying care gaps.
• Skills to manage schedules, logistics, purchasing and day-to-day details of running a business.
• Experience managing both clinical and non-clinical staff.
• Experience managing a profit & loss statement and building financial models.
• Experience scaling an organization.
• MBA or equivalent experience in healthcare operations.
• Interest in bilingual Spanish speakers or cross-cultural competencies.

Aufgaben

• Work closely with clinical leadership to build the clinical infrastructure for Devoted Medical in Yavapai County.
• Ensure operations run smoothly and efficiently.
• Help hire, train, on-board, and manage our Yavapai DMG staff.
• Implement the back-office infrastructure for DMG (EHR, fax line, scheduling systems).
• Procure resources and design daily workflows, logistics, and SOPs for DMG.
• Contact prospective patients to introduce them to DMG services.
• Schedule clinical visits to minimize clinician drive time.
• Track measures of clinical, financial, and operational performance and improve them.
• Find ways to improve member satisfaction with our services.
• Communicate frequently with team members and leadership.
• As needed, assist planning for scaling to other markets.

Kenntnisse

Startup experience

Medical group operations

Home-based practice

Stars/HEDIS knowledge

Scheduling & logistics

Staff management

P&L management

Financial modeling

Scaling organizations

MBA or healthcare mgmt

Bilingual Spanish

Ausbildung

MBA or equivalent

Jobbeschreibung

Devoted Health is seeking a seasoned Practice Manager to build and staff a new home-based telehealth medical group (DMG) in Yavapai County. You will oversee operations, hire and onboard staff, and implement back-office systems to support high-quality care.

You will collaborate with clinical leadership across locations to design scalable processes, measure performance, and drive improvements while maintaining a patient-first approach and cost efficiency.