Head of AI Care GTM & Operations (Remote)

Ladders; United States; Remote; USD 145,000 - 330,000; Full time

Job summary

Ladders is seeking a Head of Go-to-Market, AI Care Operations to shape the go-to-market strategy for an AI-enabled care operations offering. The role focuses on market positioning, messaging, and partnering with sales and customer success to drive revenue growth.

This is a strategic position translating technical capabilities into compelling commercial narratives, guiding how healthcare organizations adopt AI-powered solutions.

Qualifications

• 7+ years in product marketing or go-to-market roles with leadership experience.
• Proven track record in positioning and competitive strategy.
• Experience selling to operational buyers like COOs and VPs of care management.

Responsibilities

• Develop compelling narratives and positioning for the AI care operations offering.
• Enable commercial teams to effectively communicate product value.
• Identify and pursue market opportunities using AI tools.
• Create buyer-facing materials and competitive intelligence resources.
• Train sales teams on product offerings and market strategies.

Skills

Leadership experience

Product marketing

Go-to-market strategy

Cross-functional collaboration

Healthcare AI domain

Job description

Ladders is seeking a Head of Go-to-Market, AI Care Operations to shape the go-to-market strategy for an AI-enabled care operations offering. The role focuses on market positioning, messaging, and partnering with sales and customer success to drive revenue growth.

This is a strategic position translating technical capabilities into compelling commercial narratives, guiding how healthcare organizations adopt AI-powered solutions.