Head of Agency

SC Works Trident; Tennessee; Hybrid; USD 90,000 - 130,000; Full time

Job summary

Farmers Insurance in Gatlinburg, TN seeks a dynamic Head of Agency to lead a local sales team and drive strategic growth. In this role, you will mentor agents, shape business plans, and foster strong client relationships while ensuring compliance and top-tier service in a community-focused agency.

The ideal candidate has 3–5 years in insurance sales, a track record of leadership, and the drive to advance professionals in a collaborative, in-office environment.

Qualifications

• 3–5 years in insurance sales or a related field
• Licensing in Tennessee or ability to obtain Tennessee property, casualty, life, and health license
• Pass background check and meet fiduciary standards
• Strong verbal and written communication skills
• Proven leadership and ability to develop a high-performing sales team
• Familiarity with local market dynamics and community engagement

Responsibilities

• Lead and inspire a team of insurance sales agents to achieve targeted goals.
• Develop and implement strategies to develop new business.
• Assess team performance and provide continuous feedback to improve productivity.
• Cultivate and maintain strong relationships with key clients and stakeholders.
• Analyze market trends to identify opportunities for business expansion.
• Conduct regular training sessions to keep the team updated on insurance sales trends

Skills

Team Leadership

Strategic Planning

Performance Monitoring

Client Engagement

Market Analysis

Training & Development

Communication Skills

Analytical Thinking

Customer Focus

Organizational Skills

Local Market Knowledge

Job description

Occupation: Total other occupations Location: Gatlinburg, TN - 37738 Job Type: Full Time (30 Hours or More) Posted: 09/17/2026

At Farmers Insurance, we are seeking a dynamic and proactive Head of Agency to join our team in Greater Tennessee, where in-office collaboration is the key to innovation.

As a cornerstone of our community-focused agency, you will play a crucial role in empowering our sales team and driving strategic growth. Here, every day brings new opportunities for advancement and impact, as your expertise will directly contribute to the professional development of your sales agents.

We believe in fostering a positive, inviting atmosphere where motivated individuals can thrive. This role is perfect for a natural leader who has a passion for nurturing talent and cultivating lasting relationships with both colleagues and clients.

Responsibilities:

• Team Leadership: Lead and inspire a team of insurance sales agents to achieve targeted goals.
• Strategic Planning: Develop and implement strategies to develop new business.
• Performance Monitoring: Assess team performance and provide continuous feedback to improve overall productivity.
• Client Engagement: Cultivate and maintain strong relationships with key clients and stakeholders.
• Market Analysis: Analyze market trends to identify opportunities for business expansion.
• Training and Development: Conduct regular training sessions to ensure the team remains knowledgeable about the latest trends in insurance sales.

Requirements:

• Experience: At least 3-5 years of experience in insurance sales or a similar field, with a strong track record of success.
• Background Check: Must be able to pass.
• Licensing: Must hold or be able to obtain an active Tennessee property, casualty, life, and health insurance license's.
• Fiscal Standing: Applicants must be in good standing with all financial regulatory bodies and meet our internal credit-worthiness benchmarks for fiduciary roles.
• Communication Skills: Excellent verbal and written communication skills are necessary for effective client and team interactions.
• Leadership: Demonstrated leadership skills with the ability to motivate and develop a successful sales team.
• Analytical Skills: Strong analytical skills for making informed decisions and devising sales strategies.
• Customer-Focused: A dedication to providing exemplary customer service and understanding client needs.
• Organizational Skills: Exceptional organizational abilities to manage multiple priorities effectively.
• Local Knowledge: Familiarity with the market and community is advantageous.