Head of Account Management - (Remote - UK/US)

Jobgether; United States; Remote; USD 90,000 - 150,000; Full time

Job summary

An established industry player is seeking a dynamic Head of Account Management to lead a high-performing team in the United States. This pivotal role combines strategic planning and enterprise sales management, focusing on driving revenue growth and fostering strong client relationships. You will collaborate with cross-functional teams to ensure a seamless client experience while implementing effective strategies for retention and satisfaction. With the flexibility of fully-remote or hybrid work, this opportunity offers a vibrant work culture and a chance to make a significant impact in a high-growth environment. If you are passionate about leading teams and enhancing client relationships, this role is perfect for you.

Benefits

25 Days Paid Holiday

Private Medical & Dental Insurance

Gym Classes or Spa Treatments

Apple MacBook Pro

$200 Workplace Budget

Training and Development Budget

Attractive Maternity and Paternity Policies

4% Pension Contributions

Extra day of annual leave for each year

Qualifications

• 5+ years in Account Management within a high-growth B2B SaaS startup.
• 2+ years in a leadership role with a track record of team scaling.

Responsibilities

• Drive net expansion revenue growth and ensure AM targets are met.
• Foster relationships with key stakeholders to enhance client satisfaction.
• Lead recruiting and training for account management talent.

Skills

Account Management

Leadership

B2B SaaS

Negotiation

Collaboration

Understanding of Crypto

Job description

Head of Account Management - (Remote - UK/US)

Description

For one of our clients, we are looking for a Head of Account Management - Remote within The United States, remotely from United States or United Kingdom.

As the Head of Account Management, you will be responsible for driving net expansion revenue growth, fostering strong relationships with clients, and leading a high-performing account management team. This role combines strategic planning, team leadership, and enterprise sales management. You’ll work closely with cross-functional teams such as sales, finance, and product to ensure a seamless client experience, while focusing on long-term client satisfaction and revenue expansion.

Accountabilities

• Take ownership of net expansion revenue growth and ensure account management (AM) targets are met.
• Foster and manage relationships with key stakeholders in client organizations to drive satisfaction, retention, and loyalty.
• Implement and track a referral strategy and build network effects to enhance revenue opportunities.
• Forecast AM trends and accurately predict future revenue growth (annual).
• Lead recruiting, onboarding, and training for AM talent while ensuring team success and engagement.
• Align with finance on revenue recognition and reporting, and collaborate with product and sales teams for feedback loops.

Requirements

• Minimum of 5 years of Account Management experience in a high-growth B2B SaaS startup.
• At least 2 years in a leadership or management role with a proven track record of scaling teams.
• A strong understanding and passion for crypto and basic accounting concepts.
• Ability to lead complex deal negotiations and manage enterprise sales processes effectively.
• Excellent collaboration skills with cross-functional teams (sales, finance, product) and ability to give valuable product feedback.

Benefits

• Fully-Remote / Hybrid – The choice is yours!
• 25 Days Paid Holiday + Bank Holidays + Your Birthday Off
• Earn an extra day of annual leave for every year you're at the company
• 4% Pension Contributions towards your future!
• Private Medical & Dental Insurance with Allianz!
• Attractive Maternity and Paternity Policies for your growing family
• Gym Classes or Spa Treatments with ClassPass!
• Apple MacBook Pro – The best tech at your fingertips!
• $200 Workplace Budget to create your perfect home office!
• Training and Development Budget – Invest in yourself and grow!

Seniority level: Director

Employment type: Full-time

Job function: Business Development and Sales

Industries: Information Services