Head of Account Management - (Remote - UK/US)

Jobgether; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

An innovative firm is seeking a Head of Account Management to lead a dynamic team in driving revenue growth and client satisfaction. This fully remote role offers the flexibility to work from anywhere in the United States. You'll be at the forefront of strategic planning and enterprise sales management, collaborating with cross-functional teams to enhance the client experience. With a focus on long-term relationships and revenue expansion, this position is perfect for someone passionate about leading high-performing teams in a fast-paced environment. Join a company that values your growth with exceptional benefits and a supportive culture.

Benefits

25 Days Paid Holiday

4% Pension Contributions

Private Medical & Dental Insurance

Gym Classes or Spa Treatments

Apple MacBook Pro

$200 Workplace Budget

Training and Development Budget

Qualifications

• 5+ years in Account Management at a high-growth B2B SaaS startup.
• 2+ years in a leadership role with a proven scaling track record.

Responsibilities

• Drive net expansion revenue growth and meet account management targets.
• Foster relationships with key stakeholders to enhance client satisfaction.

Skills

Account Management

Leadership

B2B SaaS

Negotiation

Collaboration

Crypto Knowledge

Basic Accounting

Job description

Head of Account Management - (Remote - UK/US)

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Jobgether offers ALL remote jobs globally. We match you to roles where you're most likely to succeed and provide feedback on every application to help you learn. No more guesswork, application black holes, or recruiter ghosting in your job search.

For one of our clients, we are looking for a Head of Account Management - Remote within The United States, remotely from United States or United Kingdom.

As the Head of Account Management, you will be responsible for driving net expansion revenue growth, fostering strong relationships with clients, and leading a high-performing account management team. This role combines strategic planning, team leadership, and enterprise sales management. You'll work closely with cross-functional teams such as sales, finance, and product to ensure a seamless client experience, while focusing on long-term client satisfaction and revenue expansion.

Accountabilities:

1. Take ownership of net expansion revenue growth and ensure account management (AM) targets are met.
2. Foster and manage relationships with key stakeholders in client organizations to drive satisfaction, retention, and loyalty.
3. Implement and track a referral strategy and build network effects to enhance revenue opportunities.
4. Forecast AM trends and accurately predict future revenue growth (annual).
5. Lead recruiting, onboarding, and training for AM talent while ensuring team success and engagement.
6. Align with finance on revenue recognition and reporting, and collaborate with product and sales teams for feedback loops.

Requirements:

1. Minimum of 5 years of Account Management experience in a high-growth B2B SaaS startup.
2. At least 2 years in a leadership or management role with a proven track record of scaling teams.
3. A strong understanding and passion for crypto and basic accounting concepts.
4. Ability to lead complex deal negotiations and manage enterprise sales processes effectively.
5. Excellent collaboration skills with cross-functional teams (sales, finance, product) and ability to give valuable product feedback.

Benefits:

• Fully-Remote / Hybrid - The choice is yours!
• 25 Days Paid Holiday + Bank Holidays + Your Birthday Off
• Earn an extra day of annual leave for every year you're at the company.
• 4% Pension Contributions towards your future!
• Private Medical & Dental Insurance with Allianz!
• Attractive Maternity and Paternity Policies for your growing family.
• Gym Classes or Spa Treatments with ClassPass!
• Apple MacBook Pro - The best tech at your fingertips!
• $200 Workplace Budget to create your perfect home office!
• Training and Development Budget - Invest in yourself and grow!

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Industries: Non-profit Organizations and Primary and Secondary Education

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