Head of Account Management & Client Growth

Blumberg Capital Company; United States; Remote; USD 200,000 - 300,000; Full time

Benefits offered by this job

Medical, Pharmacy, Dental, Vision, and

Life Insurance

401(k) Retirement Savings

Paid Time Off

Parental Leave

Wellness Benefits

Job summary

SmithRx is seeking a Senior Director of Account Management to lead and scale a high‑performing team responsible for strategic client relationships and growth across the healthcare sector. The role partners with executive leadership to align account management with company priorities, optimize processes, and drive exceptional client outcomes through structured leadership and coaching.

Ideal candidates have 10+ years in client-facing roles and at least 5+ years in people leadership, with a

Qualifications

• Bachelor's Degree is required.
• Healthcare, benefits, pharmacy, PBM or related industry experience strongly preferred.
• Experience leading large account management teams and driving growth.

Responsibilities

• Lead, coach, and develop Account Executives and Account Management leaders to achieve goals.
• Establish a high-performance culture with accountability, collaboration, and client advocacy.
• Drive account planning, QBRs, client communications and executive engagement.
• Monitor performance against retention, satisfaction, engagement, and financial metrics.
• Partner with Operations, Product, Sales, Finance, Clinical, Legal, and Member Services to deliver an integrated client experience.

Skills

Account Management

Client Success

Leadership

Strategic Thinking

Business Acumen

Cross-functional Collaboration

Communication Skills

Education

Bachelor's Degree

Job description

SmithRx is seeking a Senior Director of Account Management to lead and scale a high‑performing team responsible for strategic client relationships and growth across the healthcare sector. The role partners with executive leadership to align account management with company priorities, optimize processes, and drive exceptional client outcomes through structured leadership and coaching.

Ideal candidates have 10+ years in client-facing roles and at least 5+ years in people leadership, with a