Head Lifeguard (2025)

YMCA of the Rockies; Estes Park (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dedicated team at an established organization committed to fostering a healthy spirit, mind, and body for all. As the Head Lifeguard, you will play a vital role in ensuring the safety and enjoyment of all guests at the aquatics facilities. Your leadership will guide lifeguards and staff, ensuring adherence to policies while promoting a positive atmosphere. This position offers the opportunity to develop your skills in customer service, communication, and leadership within a supportive community. If you are passionate about making a difference and upholding core values of caring and respect, this role is perfect for you.

Qualifications

• Must fulfill all job functions of a YMCA lifeguard.
• Demonstrate fluency in reading, writing, and speaking English.
• Possess excellent customer service skills.

Responsibilities

• Oversee daily maintenance and cleaning of aquatics facilities.
• Evaluate lifeguard performance and correct deficiencies.
• Maintain communication with Aquatics Director and staff.

Skills

Customer Service Skills

Communication Skills

Leadership Skills

Organizational Skills

Problem-Solving Skills

Education

Lifeguard Certification

CPR and First Aid Certification

Tools

Microsoft Word 2016

Microsoft Excel 2016

Job description

Position Summary:

The Head Lifeguard is responsible for the day to day operations of the aquatics facilities.

Our Mission & Culture:

We firmly believe in our mission of putting Christian principles into practice through programs, staff and facilities in an environment that builds healthy spirit, mind and body for all. We count on our staff to provide extraordinary experiences for our guests and for each other and we expect constant demonstration of our core values of caring, honesty, respect, responsibility and faith.

Essential Functions / Requirements:

• Must fulfill all job functions/requirements of a YMCA of the Rockies lifeguard.
• Know all YMCA of the Rockies aquatics policies and procedures and lead by example.
• Demonstrate the ability to fluently read, write and speak English.
• Continuously evaluate on duty lifeguard performance and immediately correct deficiencies.
• Oversee daily maintenance and cleaning of facilities.
• Maintain open lines of communication with Aquatics Director, lifeguards, staff, and all pool customers.
• Communicate need for disciplinary action to Aquatics Director and address issues and performance with lifeguards as necessary and as directed by the Aquatics Director.
• Maintain a flexible schedule and be on call in absence of Aquatics Director.
• Run in-services in the absence of the Aquatics Director.
• Orient new staff in pool policies, procedures and rules.
• Conduct staff evaluations in accordance with Aquatics Director.
• Assist with pool and staff scheduling.
• Attend weekly program meetings in absence of Aquatics Director.
• Support the Association safety program. Promote safe work practices and a safe environment for guests, members and staff.
• Uphold the YMCA of the Rockies Mission, policies and programs.
• Possess excellent customer service skills; for example, friendly, personable, helpful, patient, and professional.
• Must meet acceptable criminal background check standards.

Other Functions / Requirements:

• Handle customer comments and concerns when appropriate and relay information to Aquatics Director for follow up.
• Meet monthly targets set forth for drill book.
• Maintain meticulous records.
• Proficient use of Microsoft 2016 Word and Excel programs.
• Must be highly motivated, self-directed, and organized.
• Uphold and reflect the YMCA core values of Caring, Honesty, Respect, Responsibility and Faith in all functions.
• Promote a cooperative, positive and problem-solving atmosphere at all times.
• Ability to work cooperatively with others in a diverse environment.
• All other duties as assigned.

General YMCA of the Rockies Requirements:

• Uphold and reflect the YMCA core values of Caring, Honesty, Respect, Responsibility and Faith in all functions.
• Uphold the YMCA of the Rockies Mission, policies, and programs.
• Possess and demonstrate excellent customer service skills; for example, friendly, personable, helpful, patient, and professional.
• Support the YMCA of the Rockies safety program. Promote safe work practices and a safe environment for guests, members, and staff.
• Promote a cooperative, positive, and flexible atmosphere while working with others in a diverse community.
• Must meet acceptable criminal background check standards.
• All other duties as assigned.

Note: Employees are held accountable for all duties of this job.
This job description is not intended to be an exhaustive list of all duties, responsibilities,
or qualifications associated with the job.