Head Lifeguard

Minnesota Council of Nonprofits; Minneapolis (MN); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player seeks a dedicated Aquatics Area Supervisor to ensure high standards of safety and customer service. This role involves overseeing daily operations, coordinating emergency responses, and maintaining a welcoming environment for patrons. The ideal candidate will be certified in lifeguarding and water safety instruction, with strong communication and customer service skills. Join a team committed to providing a safe and enjoyable experience for all aquatic program participants. If you are passionate about water safety and enjoy working with the community, this is the perfect opportunity for you.

Qualifications

• Must hold current lifeguard and water safety instructor certifications.
• Strong customer service and emergency response skills are essential.

Responsibilities

• Oversee Aquatics Area to ensure safety and customer service.
• Coordinate emergency responses and maintain first aid supplies.
• Fill in as a Lifeguard or Water Safety Instructor when needed.

Skills

Customer Service

Emergency Response

Communication

Lifeguarding

Water Safety Instruction

Education

American Red Cross Lifeguard Training Certification

American Red Cross Water Safety Instructor Certification

Job description

Provide day to day oversight of the Aquatics Area to ensure high standards of customer service and safety. Provide additional lifeguarding or swim lesson coverage as needed. Assist swimmers and lifeguards with emergencies and customer service to create a welcoming and safe environment for all patrons. This position reports to the Aquatics Manager.

ESSENTIAL FUNCTIONS:

1. Address customer service questions and concerns to minimize follow-up for the on-duty lifeguard.
2. Coordinate emergency responses with the Aquatics Team and other departments following the Emergency Action Plan.
3. Communicate changes in pool schedules, programs, and policies to staff and patrons.
4. Ensure proper staff rotation and breaks for lifeguards and water safety instructors.
5. Adjust programming and water features based on the pool schedule and patron needs.
6. Maintain first aid supplies and report shortages or equipment issues to the supervisor.
7. Perform maintenance and administrative duties to keep the Aquatics Area clean and safe.
8. Assist with administrative and programming projects.
9. Fill in as a Lifeguard or Water Safety Instructor when necessary.

RELATIONSHIPS:

1. Reports to the Aquatics Manager with direction from Aquatics Lead.
2. Interacts with lifeguards, water safety instructors, pool patrons, and program participants.

MINIMUM REQUIREMENTS:

1. Current American Red Cross Lifeguard Training Certification or equivalent, including CPR for professional rescuer and first aid.
2. Current American Red Cross Water Safety Instructor Certification or the equivalent.