Head Host & Guest Experience Leader

Yardbird Las Vegas; Las Vegas (NV); On-site; USD 40,000 - 60,000; Full time

Job summary

A high-end restaurant in Las Vegas is looking for an experienced Maitre'D to oversee dining service and guest relations. The successful candidate will be responsible for managing reservations, welcoming guests, ensuring high standards of service, and coordinating with the kitchen and management team. A minimum of 3 years in hospitality and strong communication skills are required. The role demands a polished appearance and the ability to handle high-pressure situations gracefully, contributing to a positive guest experience.

Qualifications

• At least 3 years of hospitality sales and management experience.
• Excellent verbal and written communication skills.
• Ability to maintain composure under pressure.

Responsibilities

• Welcome guests and manage reservations.
• Communicate effectively with guests and staff.
• Maintain cleanliness and organization of work areas.
• Resolve guest complaints to ensure satisfaction.

Skills

Hospitality sales and management

Verbal and written communication

Critical thinking

Tact and composure under pressure

Professional appearance

Education

High school diploma or equivalent

Job description

A high-end restaurant in Las Vegas is looking for an experienced Maitre'D to oversee dining service and guest relations. The successful candidate will be responsible for managing reservations, welcoming guests, ensuring high standards of service, and coordinating with the kitchen and management team. A minimum of 3 years in hospitality and strong communication skills are required. The role demands a polished appearance and the ability to handle high-pressure situations gracefully, contributing to a positive guest experience.