Head Golf Professional, Harbour Pointe Golf Club

BoardRoom magazine; New Bern (NC); On-site; USD 59,000 - 72,000; Full time

Job summary

Harbour Pointe Golf Club in New Bern, NC, is seeking a Head Golf Professional to lead golf operations and guest experience under Troon management. You will oversee tournaments, scheduling, budgeting, and staff leadership while promoting the game and delivering lessons to members and guests.

The role requires PGA membership, a bachelor's degree or equivalent experience, and experience with POS and Golf Genius software.

Qualifications

• Bachelor's degree or equivalent experience required.
• PGA membership is required.
• Experience with computerized POS and tee time systems; knowledge of Golf Genius software.

Responsibilities

• Oversees golf operations including tournaments, rules, tee sheet activity, merchandise inventory, range operations, and cart fleet.
• Assists in developing and tracking the budget and business plan; helps control expenses.
• Creates a customer-service oriented atmosphere to promote golf and meet member needs.
• Collaborates with the Superintendent and Food & Beverage Manager for daily operations and communication.
• Prepares work schedules and assigns areas of responsibility.
• Manages data capture of golfing guests and members using Troon Rewards or other data processes.
• Performs payroll tasks and monitors hours to optimize productivity and reduce overtime.
• Provides leadership and vision to golf staff and prepares them for career advancement.
• Delivers golf instruction through lessons and clinics to members and guests.
• Manages hiring, training, and performance evaluation of staff; resolves issues.

Skills

PGA member

Excellent communication

POS experience

Tee time system

Golf Genius software

Education

Bachelor's degree (BA) or equivalent experience

Tools

Golf Genius software

POS system software

Job description

Job Details

Harbour Pointe Golf Club, located in New Bern, NC, is pleased to announce an excellent career opportunity for a Head Golf Professional! We are seeking a motivated individual who is interested in contributing to a positive experience for our members and guests while continuing togrow their knowledge of golf club operations. As an associate ofTroon, you'll contribute to a global leader in golf and community management.

Compensation: $65,000 base salary, plus commissions from lessons and membership sales.

Key Responsibilities Of The Head Golf Professional

• Oversees golf operations including tournaments, rules, tee sheet activity, merchandise inventory, range operations, player service operations, cart fleet, and may assist with supervising other club operations.
• Assists in the development and day to day tracking of the budget and business plan. Helps to control expenses in relation to revenues.
• Creates a customer service oriented atmosphere that promotes the game of golf and meets the needs of the members. Ensures that associates provide a high level of customer service.
• Works closely with the Superintendent and the Food and Beverage Manager on a daily basis to ensure timely communication and to establish a good working relationship.
• Prepares work schedules and assigns associates areas of responsibility.
• Responsible for Data Capture / Data Collection of golfing guests and potential customers utilizing Troon Rewards and/or other club defined data collection processes.
• Performs payroll tasks as scheduled and makes adjustments prior to submitting to payroll. Monitors hours to maximize productivity and minimize overtime.
• Provides leadership and vision to golf staff, building people, and preparing them for career advancement.
• Provide golf instruction through lessons and clinics to members and guests.
• Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
• Manages department members that may include, but is not limited to: Assistant and Associate Golf Professionals, Teaching Professionals, Tournament Coordinator, and Guest Services Attendants.
• Assures that effective orientation and training are given to each new associate. Develops ongoing training programs.
• Monitors business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses.
• Responsible for implementing and maintaining excellent service to achieve guest satisfaction.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Performs other duties as required.

Minimum Requirements For The Head Golf Professional

• Bachelor's degree (BA) from four-year college or university; or five to seven years related experience and/or training; or equivalent combination of education and experience.

Other Qualifications

• Must be PGA member.
• Experience with computerized POS and tee time system.
• Experience with Golf Genius software.
• Excellent written and oral communication.

About Troon

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, that specializes in services in golf, hospitality, and residential communities.With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality.Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous,Troon offers professionals the opportunity to grow and succeed within a globally respected organization.Learn more atwww.troon.com.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.