Head Golf Professional

Troon; Lahaina (HI); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Healthcare benefits

Retirement benefits (401k)

Paid time off

Job summary

Ka'anapali Golf Club, part of Troon, in Maui, HI, seeks a Full-Time Head Golf Professional to lead the golf operation, mentor staff, and enhance guest experiences.

You will oversee tournaments, tee time systems, budgets, and service standards, while providing instruction and coordinating scheduling. A PGA/LPGA Class A credential and strong leadership are preferred.

Qualifications

• Bachelor’s degree or equivalent experience.
• PGA/LPGA Class A membership preferred.
• Strong leadership and customer service skills essential.
• Experience with golf operations management and budgets a plus.

Responsibilities

• Oversee daily golf operations and staff.
• Manage tournaments, tee sheet, and customer service standards.
• Assist in budgeting and expense control.
• Provide golf instruction and clinics to members and guests.
• Interview, hire, train, and evaluate staff; schedule work.

Skills

Leadership

Customer service

Staff training

GOLF operations

Education

Bachelor’s degree

PGA/LPGA Class A

Tools

Microsoft Office

POS/tee time systems

Job description

Ka'anapali Golf Courses
Lahaina, HI 96761, USA

Description

Ka'anapali Golf Club, located in Maui, HI, is pleased to announce an excellent career opportunity for aFull-Time Head Golf Professional! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part ofTroon, you will contribute to a global leader in golf and community management.

General Purpose:

Oversees and maintains all facets of the golf operation. Provides professional support, direction, management, training and leadership to golf staff associates. Promotes and nurtures customer relations and enhance the quality of the golf experience. Responsible for the day-to-day golf operations.

• Oversees golf operations including tournaments, rules, tee sheet activity, merchandise inventory, range operations, player service operations, cart fleet, and may assist with supervising Food and Beverage operations.
• Assists in the development and day to day tracking of the budget and business plan. Helps to control expenses in relation to revenues.
• Creates a customer service oriented atmosphere that promotes the game of golf and meets the needs of the members. Ensures that associates provide a high level of customer service.
• Works closely with the Superintendent and the Food and Beverage Manager on a daily basis to ensure timely communication and to establish a good working relationship.
• Prepares work schedules and assigns associates areas of responsibility.
• Performs payroll tasks as scheduled and makes adjustments prior to submitting to payroll. Monitors hours to maximize productivity and minimize overtime.
• Provides leadership and vision to golf staff, building people, and preparing them for career advancement.
• Provide golf instruction through lessons and clinics to members and guests.
• Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
• Manages department members that may include, but is not limited to: Assistant and Associate Golf Professionals, Teaching Professionals, Tournament Coordinator, and Guest Services Attendants.
• Assures that effective orientation and training are given to each new associate. Develops ongoing training programs.
• Monitors business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses.
• Responsible for implementing and maintaining excellent service to achieve guest satisfaction.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Performs other duties as required.

Education/Experience:

Bachelor’s degree (BA) from four-year college or university; or three to five years related experience and/or training; or equivalent combination of education and experience (Multi-course facilities may require more experience).

Physical Demands:

Regularly stands, walks and sits. Occasionally climbs or balances; stoops, kneels, crawls or crouches. Frequently uses hands; reaches with hands and arms. Frequently talks or hears; tastes or smells. Occasionally lifts up to 50 pounds.

Occasionally works in wet or humid conditions (non-weather). Frequently works in outdoor weather conditions. Noise level is moderate.

Certificates/Licenses:

Class A member of PGA/LPGA

Job Knowledge, Skill, and Ability Preferences:

• Ability to read and speak English is required in order to perform the duties of the job (e.g. the associates are required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
• Knowledge of Microsoft Office applications.
• Experience with computerized POS and tee time system.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Benefits & Other Compensation: This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits – Medical, Dental, and Vision coverage
• Retirement Benefits – 401(k) with employer match (19 years of age and older)
• Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion.

About Troon:

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities.With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality.Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous,Troon offers professionals the opportunity to grow and succeed within a globally respected organization.Learn more at www.troon.com .

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.