Head Golf Pro & Operations Director

Reynolds Lake Oconee; Greensboro (NC); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, vision and life保险

Teladoc and True Life Care

Paid time off

401(k) with company match

HSA/FSA

Long-term disability

Employee assistance program

Job summary

Reynolds Lake Oconee in Greensboro, GA is seeking an experienced Golf Operations Manager to lead all golf services and oversee staff performance and budgeting. The role requires PGA membership for at least 3 years, 3–5 years of management experience, and strong customer service and leadership skills.

You will collaborate with the VP of Golf and the Director of Retail to ensure exceptional guest experiences, manage tournaments, and ensure adherence to policy, safety, and financial controls.

Qualifications

• PGA member for at least 3 years.
• 3-5 years of management experience.
• Must have customer service, training and supervision of staff, fiscal experience, and tournament organization skills.
• 10 or more years of experience in the business (under PGA requirements) preferred.
• PGA PGM Completion (or business school) required.
• Must be able to motivate and lead staff.

Responsibilities

• Oversees golf services and operations including but not limited to golf-related purchasing, cart maintenance and usage, tee-time reservations, starting and monitoring play.
• Enforces all rules and regulations governing golf course usage.
• Coordinates golf operations with Golf Course Maintenance Department and maintains close working relationship with Golf Course Superintendent.
• Reviews and reports financial variances at the end of each period.
• Develops, in coordination with VP of Golf, annual operating budget and business plan.
• Develops and manages an innovative tournament program that services all customer segments.
• Maintains and oversees, in coordination with the Director of Retail, a profitable merchandise concession that is consistent with patron demographics and needs.
• Establishes retail sales goals and forecasts with Director of Retail and monitors and analyzes reports.
• Supervises physical inventories and the display of merchandise and assists in the development of necessary systems to safeguard inventories.
• Implements cash and systems controls to ensure the safekeeping of assets, inventory, and resources.
• Oversees and approves all weekly golf staff time sheets, payroll, purchase orders, and invoices.
• Oversees the preparation of reports required by the VP of Golf.
• Oversees, monitors, and promotes the development of the assistant golf professionals in the PGA PGM program.
• Thinks innovatively regarding day-to-day operations and presents new operational ideas to the VP of Golf.
• Works closely with lodge partners to ensure an exceptional experience for all guests.

Skills

Customer service

Staff supervision

Tournament organization

Fiscal experience

Motivation/leadership

Education

PGA PGM Completion or business school

Job description

Reynolds Lake Oconee in Greensboro, GA is seeking an experienced Golf Operations Manager to lead all golf services and oversee staff performance and budgeting. The role requires PGA membership for at least 3 years, 3–5 years of management experience, and strong customer service and leadership skills.

You will collaborate with the VP of Golf and the Director of Retail to ensure exceptional guest experiences, manage tournaments, and ensure adherence to policy, safety, and financial controls.