Head Dishroom Attendant (Charles River Campus)

UMass Amherst; Newton (MA); On-site; USD 42,000 - 54,000; Full time

Job summary

UMass Amherst, Mt Ida Dining in Newton, MA, seeks a Head Dishroom Attendant to direct the dish room operations, supervise staff, and participate in cleaning tableware and equipment. The role includes on-site training for new employees and ensuring sanitary, efficient workflows in a fast-paced dining environment.

The position is full-time, onsite, and designated essential personnel. It requires lifting, standing, and ability to work varied shifts, including weekends and holidays, with

Qualifications

• Minimum one year of full-time or equivalent part-time food service experience.
• Must be certified as a food handler within six months via ServSafe or equivalent.
• Knowledge of utensils, equipment and food service area cleaning.
• Knowledge of safety practices for dish washing equipment.
• Ability to follow written and oral instructions.
• Ability to lift and carry heavy objects.
• Ability to work varied shifts including weekends/holidays.

Responsibilities

• Supervises and participates in cleaning tableware, utensils and equipment.
• Ensures removal of remnant foods and proper washing steps.
• Supervises washing and scrubbing of pots, pans, and trays.
• Oversees trash removal and sanitation of containers.
• Maintains adequate supply of utensils and beverage dispensers.
• Supervises cleaning of refuse storage and refrigeration areas.

Skills

Experience in food service

Stand for long periods

Lift heavy objects

Supervisory skills

Education

High school diploma or equivalent

ServSafe certification

Job description

Title: Head Dishroom Attendant (Charles River Campus)

Executive Area: Administration and Finance

College/School/MBU: Auxiliary Enterprises

Department: Mt Ida Dining

Work Location: Newton

Schedule:Full time

Work Arrangement:Onsite

Job Summary

The Head Dishroom Attendant directs the operation of a dish room, supervising dish room personnel, and participating in manual tasks involved in cleaning tableware, utensils, equipment, and work areas; provide training for new employees; performs related work as required.

Essential Functions

• Supervises and participates in the cleaning of tableware, utensils, and equipment used in a food service operation, including maintenance of cleaning equipment in good working order.
• Ensures the removal of remnant food from dishes, pots and utensils and supervises and participates in their hand washing or placement on a conveyor or in a dishwasher.
• Supervises and participates in washing and scouring of pots, pans, and trays.
• Supervises and participates in the segregation and removal of trash and garbage and its placement in designated containers; ensures that garbage cans are hosed out and/or steam cleaned.
• Supervises and participates in the loading and unpacking of supplies and equipment; ensure that adequate supply of utensils and dinnerware is maintained at designated areas; ensures that beverage dispensers are filled and maintained as required.
• Supervises and participates in the manual tasks involved in the cleaning of refuse storage and refrigeration area.

Other Functions

Performs other duties as assigned.

Minimum Qualifications

• At least one year of full-time, or equivalent part-time, experience in food service work in a hotel, restaurant, cafeteria, catering firm, government or private institution. A diploma from a recognized trade, technical, or vocational school at the high school level with a major in home economics, culinary arts, food services or food trades may be substituted for the required experience.
• Incumbents must be certified as food handlers within six months of the appointment start date through a recognized program approved by the University of Massachusetts (i.e., ServSafe).
• Knowledge of the methods followed in the care, cleaning and maintenance of utensils, equipment and food service areas.
• Knowledge of the safety practices and procedures followed in operating dish washing equipment.
• Ability to follow written and oral instructions.
• Ability to stand for prolonged periods of time.
• Ability to lift and carry heavy objects.
• Ability to give written and oral instructions in a precise, understandable manner.
• Ability to understand and apply the laws, rules, policies, and procedures governing the operation of a dish room.
• Knowledge of sanitary methods and techniques required in food service operations.
• Knowledge of the safety practices and procedures followed in food service operations.
• Ability to operate mechanical equipment necessary to perform required cleaning chores.
• Ability to supervise, including planning and assigning work, controlling work, training and disciplining.
• Ability to work varied shifts and/or irregular hours.

Additional Details

This position is designated as essential personnel.

This position is subject to final budgetary and administrative approval.

Working Conditions

Work is performed in custodial or dining service environments, and entails prolonged standing, carrying loads, and use of cleaning chemicals or food service equipment.

Work Schedule and Work Arrangement

Monday-Friday; 6:30am-2:30pm. Will require weekend and holiday work.

Salary Information

Pay Grade:AFSCME Grade 09, Step 6