Assistant Foods Manager

University of Massachusetts Amherst; Newton (MA); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Occasional weekend coverage

Job summary

University of Massachusetts Amherst, Mt Ida Dining, is seeking an Assistant Foods Manager to supervise one or more food-service areas, overseeing food preparation, service, and inventory. You will train staff, manage purchasing and records, and ensure sanitation and quality standards are met in a high-volume setting.

The role is onsite in Newton, full-time with two-shift coverage and weekend potential. Experience in food-service management, ServSafe-type certification, and strong leadership are

Qualifications

• Five (5) years of full-time or equivalent part-time food-service experience in a hotel, restaurant, cafeteria, or institutional setting.
• Certified as a food handler within six months of appointment start date (e.g., ServSafe).
• Knowledge of high-volume food preparation, service, sanitation, and cash handling.

Responsibilities

• Participate in determining material and labor needs and menu planning.
• Supervise and participate in production and service of foods and beverages to meet standards.
• Ensure cleanliness, sanitation, and proper maintenance of areas and equipment.
• Manage purchasing, receiving, storage, and periodic inventories.
• Maintain records of food served, staff hours, and sales/customer counts.
• Oversee cash handling and operation of cash registers per university policies.
• Develop procedures to minimize operating costs and communicate them to staff.
• Respond to customer complaints as necessary.
• Train and supervise employees, including hiring and assignments.
• Act as unit manager during absences and cover weekends as needed.

Education

Diploma or certificate in Home Economics, Culinary Arts, Food Services or Food Trades

Job description

Title: Assistant Foods Manager

Executive Area: Administration and Finance

College/School/MBU: Auxiliary Enterprises

Department: Mt Ida Dining

Work Location: Newton

Schedule: Full Time

Work Arrangement: Onsite

Job Summary

The Assistant Foods Manager supervises and participates in the management of one or more food-service areas. The incumbent plans and oversees food preparation and service, estimates and orders food and supplies, and maintains inventory of materials and supplies in accordance with quality-control standards. Supervises employees and students assigned to the area.

Essential Functions

• Participates in the determination of material and labor needs for assigned area, and the planning of menus.
• Supervises and may participate in the production and service of foods and beverages, ensuring that quality and quantity conform to established standards.
• Supervises the cleaning and maintenance of assigned areas and equipment. Ensures that cleanliness and sanitation requirements are met.
• Orders food, beverages, supplies and equipment; ensures that items are correct and in good condition when received; arranges for their appropriate storage and conducts periodic inventories.
• Maintains accurate records of food and beverages served; hours worker by employees; and sales and customer counts.
• Supervises the receipt of cash and the operation of cash registers in accordance with University and department cash handling procedures and policies.
• Formulates procedures and methods to minimize operating costs, in conjunction with unit management, and communicates same to subordinates.
• Responds to customer complaints as necessary.
• Trains and supervises employees directly and indirectly including hiring and assigning work.
• Acts as the unit manager during any absence and responsible for occasional weekend coverage of a unit.

Other Functions

• Performs other duties as assigned.

Minimum Qualifications

• At least five (5) years of full-time or equivalent part-time experience in food service work in a hotel, restaurant, cafeteria, catering firm, government or private institution or a diploma or certificate from a recognized trade, technical or vocational school at the high school level or higher with a major in-home economics, culinary arts, food services or food trades may be substituted for the required experience.
• Incumbents must be certified as food handlers within six months of the appointment start date through a recognized program approved by the University of Massachusetts (i.e. ServSafe).
• Knowledge of the standard methods and techniques used in preparation and serving of food and beverage in a high-volume setting, preferably a college or university setting.
• Knowledge of the proper quality, appearance and condition of foods.
• Knowledge of the standard sanitation methods and techniques used in food handling and storage, and preventative maintenance procedures.
• Knowledge of general cash handling procedures and ability to enforce their application.
• Ability to judge the proper quality, appearance and condition of foods by sensory observation.
• Ability to follow oral and written instructions.
• Ability to give oral and written instruction in a precise and understandable manner.
• Ability to maintain accurate records.
• Ability to establish and maintain harmonious working relationships with a diverse population.
• Ability to supervise.
• Ability to work varied shifts and/or irregular hours (i.e., weekends, holidays, nights)
• Knowledge of the laws, rules, policies and procedures of the University and assigned unit.
• Ability to comprehend and operate a computerized menu system.

Preferred Qualifications

• Ability to read and understand recipes.
• Ability to determine material and labor needs without incurring waste or deficits.
• Ability to anticipate problems and handle customer complaints judiciously.
• Knowledge of unit and University policies and procedures pertaining to the ordering and storage of provisions and equipment.

Additional Details

• This position is designated as essential.
• This position is subject to final budgetary and administrative approval.

Working Conditions

Work is performed in custodial or dining service environments, and entails prolonged standing, carrying loads, and use of cleaning chemicals or food service equipment.

Work Schedule and Work Arrangement

2pm-10pm; bi-weekly rotating days off - may include nights, weekends, and/or holidays

Salary Information

Pay Grade: PSU-B Grade 16

This position will remain open for the time period required by any applicable collective bargaining agreement and will continue until a suitable candidate pool is identified.