Head Coach — Author Success Leader

Rippling, Inc.

West Lake Hills (TX)

On-site

USD 70,000 - 100,000

Full time

4 days ago

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Benefits offered by this job

Top tier healthcare

Self Care budget

Training

Job summary

selfpublishing.com in Austin, TX is seeking a Head Coach to lead and grow our coaching team. This player-coach role blends hands-on coaching with team leadership to maximize author outcomes across our products.

You will run group coaching, workshops, and one-on-one sessions, develop the coaching program, and collaborate with product, success, community, and R&D teams. This full-time, in-office position requires 45+ hours weekly.

Qualifications

2+ years of coaching and/or management experience.
Proven track record of coaching and facilitation with tangible results.
Experience facilitating virtual or in person events and workshops.
Proficient tech skills, including Asana, Slack, HubSpot, Zoom, and Google Drive.
Perfect written English and excellent spoken English.
Ready to work 45+ hours a week.

Responsibilities

Grow renewals: Drive 30% year over year renewal growth by increasing renewal and launch call sets across the coaching team.
Drive author results: Help 45%+ of authors publish and achieve their program's promised result.
Create Raving Fans: Maintain an NPS of 55+ by giving every author an exceptional experience.
Coach authors directly: Lead group coaching calls, workshops, and one-on-one sessions.
Develop the coaching team: Run call reviews, build development plans, and train coaches.
Improve the program: Collaborate with Author Success, Community, and R&D to enhance content and user experience.