Head Clerk

Safeway; Helena (MT); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Inclusive culture

Weekly pay

Wage access

Flexible schedules

Employee discounts

Training & development

Medical & dental benefits

Paid time off

Job summary

Safeway in Helena, MT is seeking a Grocery Department Supervisor to assist the Grocery Manager in directing day-to-day operations, including Frozen, Dairy and Liquor/Beer sections. You will supervise staff, train teammates, and ensure merchandising, pricing, and stocking are executed to standard.

The role requires strong leadership and communication skills, experience in retail management, and a commitment to safety and policy compliance.

Qualifications

• Extensive retail background with prior management experience in retail operations.
• Strong written and oral communication skills and leadership abilities.
• Ability to manage and develop staff and handle customer interactions with professionalism.

Responsibilities

• Assist Grocery Manager in directing daily grocery department operations and training staff.
• Oversee ordering, receiving, stocking, pricing, and merchandising activities.
• May act as back-up checker and drive suggestive selling techniques.
• Ensure accurate cash handling and daily financial reconciliations.
• Prepare night stock lists and manage pricing updates.
• Control shrink and prevent sale of out-of-code products.
• Open and close store and ensure policy compliance.
• Implement emergency procedures for equipment or software failures.
• Supervise all store employees in the absence of managers.
• HandleReceiving Clerk duties when needed.
• Perform all duties with honesty and integrity.
• Carry out additional duties as assigned.

Skills

Retail management

Customer service

Leadership

Communication

Tools

POS cash registers

Ordering systems

Job description

Purpose

Assists the Grocery Manager in directing the operation of the Grocery Department (including Frozen, Dairy & Liquor/Beer), including supervising and training personnel. Assists in ordering, receiving, storing, pricing, stocking and merchandising. May direct and control the operation of the entire store in the absence of the Store Director and the Grocery Manager.

Duties And Responsibilities

• Champions Company and Division customer service programs to meet or exceed Division customer service goals. Handles customer relation in a positive manner, including effective resolution of customer complaints. Promotes Albertson’s/Safeway’s philosophy of personalized service.
• Performs ordering, receiving, storing, pricing, stocking and merchandising duties. Assists the Grocery Manager in planning, organizing and directing day-to-day operations of the grocery department and front end functions, including recommendations regarding regular and seasonal merchandise requirements and special sales needs. Assists in implementing Company and Division merchandising policies and/or Store Director instructions.
• May act as back up checker. Engages in suggestive selling and other sales techniques.
• Responsible for the proper accounting of sales, maintenance and storage of cash register detail tapes and the issuance and pick up of money from check stands.
• Prepares “to do list” for night stockers, closes out discontinued items and implements price changing procedures.
• Controls shrink. Prevents the sale of out of code products.
• Opens and closes the store.
• Ensures compliance with Company sanitation, safety, security and other policies. Recommends corrective action as needed.
• Implements emergency procedures in the event of equipment and computer software malfunctions.
• Responsible for the overall operation of the store including supervision of all employees and the handling of customer complaints, in the absence of the Store Director and the Grocery Manager.
• May perform duties of the Receiving Clerk in the absence of the Receiving Clerk.
• Responsible for performing all job duties with accuracy, honesty and integrity.
• Other necessary and required duties and responsibilities as assigned.

Physical And General Requirements

• Requires an extensive retail background with prior management experience related to retail operations.
• Requires a thorough understanding of overall Company practices, policies and procedures.
• Requires strong written and oral communication skills, good leadership and interpersonal skills, the proven ability to manage and develop people, and the ability to maintain composure in dealing with customers, vendors and co-workers.
• Ability to be a team player. Ability to supervise employees assigned. Knowledge of employment laws and workplace practices policies is required. Requires knowledge and compliance with state and federal regulations.
• Friendly, courteous, takes initiative, and maintains composure in dealing with customers, co-workers and vendors as well as having the ability to concentrate and deal with interruptions and customer complaints, etc. Interacts effectively with all levels of personnel, customers, vendors and the public.
• Analytical ability to handle administrative details such as planning, reporting, meeting operation objectives, scheduling, supervising and making hiring and disciplinary action recommendations. Ability to judge and react to business activity. Knowledge of basic mathematics and weights and measures. Must have knowledge of product variety, product location and perishability.
• Ability to deal with vendors, customers, the public and government agencies. Ability to work at different times of the day, weekends and holidays and with little or no supervision.
• Must possess a thorough knowledge of check stand scanning and loss prevention procedures. Must be able to effectively operate and train others in the operation of Front End cash registers and/or scanning equipment. Must be able to operate ordering equipment.
• Knowledge and ability to implement emergency procedures in the event of a disaster or equipment or computer software malfunctions.
• Ability to stand and walk for long periods of time.
• Frequently reaches, lifts, stacks and maneuvers objects of varying dimensions and weights up to approximately 80 lbs. May climb ladders.
• Ability to properly stack, operate fully loaded hand trucks, six-wheel carts and pallet jacks. Manual dexterity and good eye-hand coordination. Mental alertness to ensure safe and accurate completion of work activities.
• May utilize cleaning supplies and chemicals and safety cutters.
• Complies with all Company policies including attendance, grooming standards and dress codes.

Work Environment

Working conditions consist of a temperature-controlled store environment. Occasional exposure to outdoor environments with varying temperatures.

Safety-sensitive Position

Job responsibilities include tasks or duties that could affect the safety or health of the employee performing the task or others.

Why You Will Choose Us

Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people practices remain a core element of our company’s philosophy. Our goal is to continue to bring people together around the joys of food and to inspire well-being and that starts with people like you bringing your unique self to our company and making it one person stronger and better!

We Also Provide a Variety Of Benefits Including

• Inclusive work culture built on belonging
• Competitive wages paid weekly
• Access to up to 50% of your earned wages before payday, via our partnership with Stream
• Flexible work schedules
• Associate discounts
• Leaders invested in your training, career growth & development
• Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)
• Vacation / Paid Time Off

Our Values

• We put people first.
• We are customer driven.
• We value different perspectives.
• We raise the bar.
• We act as owners.
• We are one team.
• We build belonging.
• We are committed to a healthy future.