Head Cashier & Customer Experience Leader

Lowe's; Topeka (KS); Hybrid; USD 17,000 - 21,000; Full time

Job summary

Lowe’s in Topeka, KS is seeking a dedicated cashier to support daily store operations and provide SMART customer service. You will assist customers in locating, selecting, and loading merchandise while following Lowe’s policies and procedures.

This role involves operating the cash register, processing transactions, price matching, and maintaining a clean, safe work area. Prior experience in retail and strong communication help you succeed in a fast-paced environment.

Qualifications

• High school diploma or GED or equivalent years of experience in lieu of education requirement.
• Retail cashier experience is preferred.
• Ability to obtain sales related licensure or registration as may be required by law.

Responsibilities

• Provides SMART customer service at all times through Lowe’s customer service policies and programs.
• Assists customers in locating, demonstrating, selecting, and loading merchandise.
• Responds to customer and employee questions and guides them through projects when necessary.
• Communicates stock, feature benefits, and warranty information to customers.
• Coaches and trains associates in departmental duties and sales opportunities.
• Processes sales transactions, returns, and refunds at the cash register.

Skills

Customer service

Cash handling

Communication

Sales

Teamwork

Education

High school diploma or GED

Tools

Cash register / POS system

Retail tech (smartphones/tablets)

Job description

Lowe’s in Topeka, KS is seeking a dedicated cashier to support daily store operations and provide SMART customer service. You will assist customers in locating, selecting, and loading merchandise while following Lowe’s policies and procedures.

This role involves operating the cash register, processing transactions, price matching, and maintaining a clean, safe work area. Prior experience in retail and strong communication help you succeed in a fast-paced environment.