Salary Range
USD $17.00/Hr.
Overview
The Job in a Nutshell:
The Head Cashier is responsible for the successful operation of the front end by cashiering, training, directing, and monitoring cashiers, providing World Class Customer Service, and supporting overall store operations.
Applications are accepted by the date below, which may be updated if the hiring timeline is extended.
05/13/2025
Responsibilities
Main Ingredients:
- Providing World Class Customer Service and a positive customer experience as the number one priority.
- Exemplifying integrity, responsibility, and excellence and adhering to all policies.
- Training of all cashiers and ensuring cashiers are:
- Communicating about the {N}Power program with customers.
- Notifying customers that we donate $.05 to the local foodbank for every transaction where a customer uses a reusable bag.
- Educating customers on the Nutrient to Know About.
- Promoting store seminars and events.
- Completing the Daily Sales Report (DSR) and cashier closeout responsibilities.
- Issuing and verifying cash drawers.
- Handling returns and overrides at the front end.
- Addressing customer complaints appropriately.
- Ensuring that front end sets are full and well-maintained.
- Overseeing completion of the front end task list daily.
- Maintaining all registers binders.
- Directing cashiers to tasks during slow times at the register.
- General cashiering and checkout duties including running a cash register, bagging/boxing groceries, and providing carry-out service.
- Monitoring, assigning, and performing cart checks.
- Answering the telephone.
- Assisting in managing special orders.
- Monitoring, assigning, and grinding nut butters.
- Learning the location of products in all departments to direct customers.
- Participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock as needed.
- Working a schedule based on store needs which includes evenings, weekends, holidays. Position requires working five days, 40 hours per week, and attending mandatory store meetings.
- This position has limited Manager on Duty responsibilities but is not the overall Manager on Duty for the store.
Although this is a general outline of job responsibilities, all employees are expected to be “hands-on” and do whatever it takes to get the job done and help the company thrive.
Qualifications
Recipe for Success:
- High School diploma, GED, or equivalent preferred.
- Experience in retail, especially in a grocery or natural foods environment, is preferred.
- 1 year of cashiering experience preferred.
- 1 year of supervising others preferred.
- Ability to pass food safety training courses and/or certifications as required by law and maintain compliance.
- Ability to manage changing priorities and stay focused.
- Sense of urgency in completing tasks.
- Excellent customer service skills.
- Highly organized with great attention to detail.
- Ability to take direction and follow through.
- Must be cashier trained and able to count currency.
- Proficient in MS Word, Excel, and Outlook.
This job description is not an employment contract. It does not guarantee a job or that duties listed are the limit of responsibilities. The job and job description are subject to change without notice. Employees are required to accomplish any tasks assigned by their Manager or other Store Support Center managers, even if not listed here.
Benefits Overview
All Crew Members
- Birthday Bonus Pay
- Vitamin Bucks (up to $2,080 earned annually as store credit)
- Holiday Pay for 5 holidays (stores closed)
- Paid Time Off (sick days and vacation) increasing with tenure
- Paid Nutrition Education
- good4u Crew Member Discount
- {N}power Program (customer appreciation and rewards)
- Regular, scheduled pay increases
- Advancement and career development opportunities
- Health and Wellness Program
- Employee Assistance Program (EAP)
- Employee Referral Program
Full-Time Crew Members (30+ hours/week)
- Medical, Dental, and Vision Insurance
- Paid Parental Leave
- Paid Medical Leave (via short-term disability insurance)
- Company Paid Short-Term Disability Insurance
- Company Paid Life Insurance
- Voluntary benefits including Hospital Indemnity, Accident Insurance, Long-Term Disability, Term Life Insurance
- Retirement Savings Plan (401k) with company match
- Flexible Spending Accounts (FSA) and Health Savings Account (HSA) with company match
Diversity Statement
We are committed to diversity and inclusion, believing that all people should be empowered to experience health and wellbeing. We celebrate differences in gender, race, ethnicity, sexual orientation, religion, abilities, age, cultural backgrounds, and ideas. Our goal is to foster an inclusive environment where every individual can thrive.
Physical and Environmental Demands
N = Never, O = Occasional (1-33%), F = Frequent (34-66%), C = Constant (67-100%)
Physical Requirements:
- Ability to lift or carry up to 10 lbs. constantly, 11-20 lbs. frequently, 21-50 lbs. occasionally, and 51-100 lbs. with team lift.
- Ability to push or pull up to 15 lbs. constantly, and 16-100 lbs. occasionally.
- Use of computer for data entry and mouse handling occasionally.
- Walking, standing, fine motor tasks, gripping, bending, twisting, reaching constantly.
- Reaching above chest frequently; sitting, squatting, kneeling, climbing occasionally.
Environmental Requirements:
- Work with sharp tools, dust, fumes, and in congested areas frequently.
- Occasionally work with noise, cold, heat, wet conditions, outside, heights, and contact stress.