Head Cashier

Natural Grocers Good4U; Lakewood (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Head Cashier, where you will play a vital role in ensuring a seamless shopping experience for customers. This position involves training and supervising cashiers while providing exceptional customer service. You'll be part of a team that values integrity and excellence, contributing to the overall success of the store. With opportunities for career advancement and a supportive work environment, this role is perfect for those passionate about retail and customer engagement. If you're ready to make a difference, this is the place for you!

Benefits

Birthday Bonus Pay

Vitamin Bucks

Paid Time Off

Health and Wellness Program

Employee Assistance Program

401k with Company Match

Flexible Spending Accounts

Paid Parental Leave

Qualifications

• Experience in retail and cashiering preferred.
• Ability to manage changing priorities and stay focused.

Responsibilities

• Oversee cashier operations and provide customer service.
• Train and direct cashiers to ensure smooth operations.

Skills

Customer Service

Cash Handling

Supervisory Skills

Retail Experience

MS Office Proficiency

Education

High School Diploma or GED

Job description

Salary Range

USD $19.00/Hr.

Overview

The Job in a Nutshell:

The Head Cashier is responsible for the successful operation of the front end by cashiering, training, directing, and monitoring cashiers, providing World Class Customer Service, and supporting overall store operations.

Applications are accepted by the date below, which may be updated if the hiring timeline is extended.

05/15/2025

Responsibilities

Main Ingredients:

• Providing World Class Customer Service and a positive customer experience as the number one priority.
• Exemplifying integrity, responsibility, and excellence and adhering to all policies.
• Training all cashiers and ensuring they:

• Communicate about the {N}Power program with customers.
• Notify customers that we donate $.05 to the local foodbank for every transaction where a reusable bag is used.
• Educate customers on the Nutrient to Know About.
• Promote store seminars and events.
• Complete the Daily Sales Report (DSR) and cashier closeout responsibilities.
• Issue and verify cash drawers.
• Handle returns and overrides at the front end.
• Address customer complaints appropriately.
• Ensure front end sets are full and well-maintained.
• Oversee completion of the front end task list daily.
• Maintain all registers binders.
• Direct cashiers to tasks during slow times at the register.
• Perform general cashiering duties including running a cash register, bagging/boxing groceries, and providing carry-out service.
• Monitor, assign, and perform cart checks.
• Answer the telephone.
• Assist in managing special orders.
• Monitor, assign, and grind nut butters.
• Learn the location of products in all departments to direct customers.
• Participate in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock as needed.
• Work a schedule based on store needs, including evenings, weekends, and holidays. This position requires working five days, 40 hours per week, and attending mandatory store meetings.
• This position has limited Manager on Duty responsibilities but is not intended to be the overall Manager on Duty for the store.

Although this is a general outline of job responsibilities, all employees are expected to be “hands-on” and do whatever it takes to get the job done and support the company's success.

Qualifications

Recipe for Success:

• High School diploma, GED, or equivalent preferred.
• Experience in retail, especially in a grocery or natural foods environment, is preferred.
• 1 year of cashiering experience preferred.
• 1 year of supervising others preferred.
• Ability to pass food safety training and maintain certifications as required by law.
• Ability to manage changing priorities and stay focused.
• Sense of urgency in completing tasks.
• Excellent customer service skills.
• Highly organized with great attention to detail.
• Ability to take direction and follow through.
• Must be cashier trained and able to count currency.
• Proficient in MS Word, Excel, and Outlook.

This job description is not an employment contract and is subject to change. Employees are expected to accomplish all tasks assigned by their manager or other store support personnel, even if not listed here.

Benefits Overview

All Crew Members:

• Birthday Bonus Pay
• Vitamin Bucks (up to $2,080 earned annually as store credit)
• Holiday Pay for 5 holidays (stores closed)
• Paid Time Off (sick days and vacation) that increases with tenure
• Paid Nutrition Education
• good4u Crew Member Discount
• {N}power Program (customer appreciation and rewards)
• Regular, scheduled pay increases
• Advancement opportunities and career development
• Health and Wellness Program
• Employee Assistance Program (EAP)
• Employee Referral Program

Full-Time Crew Members (30+ hours/week):

• Medical, Dental, and Vision Insurance
• Paid Parental Leave
• Paid Medical Leave (via short-term disability insurance)
• Company Paid Short-Term Disability Insurance
• Company Paid Life Insurance
• Voluntary benefits including Hospital Indemnity, Accident Insurance, Long-Term Disability, and Term Life Insurance
• Retirement Savings Plan (401k) with company match
• Flexible Spending Accounts (FSA) and Health Savings Account (HSA) with company match

Diversity and Inclusion

We are committed to diversity and inclusion, believing that all people should experience health and wellbeing. We celebrate differences and foster an inclusive environment where everyone can thrive, reflecting our mission of equitable access to health for all.

Physical and Environmental Demands

Physical Capabilities:

• Ability to lift up to 10 lbs. constantly, 11-20 lbs. frequently, 21-50 lbs. occasionally, and 51-100 lbs. with team lift.
• Ability to push or pull up to 15 lbs. constantly, and 16-100 lbs. occasionally.
• Use of computer for data entry and mouse work occasionally.
• Walking, standing, fine motor skills, gripping, bending, twisting, reaching constantly.
• Reaching above chest level frequently; sitting, squatting, kneeling, and climbing occasionally.

Environmental Conditions:

• Work with sharp tools, dust, fumes, in congested areas frequently.
• Work with noise, cold, heat, wet, humid conditions, heights, and contact stress occasionally.