Head Cashier

Natural Grocers Good4U; Dallas (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Head Cashier where you will lead a team to deliver exceptional customer service while managing front end operations. This role emphasizes training cashiers, handling transactions, and ensuring a positive shopping experience. You will be part of a supportive environment that values your contributions and offers opportunities for growth. With a focus on community and sustainability, you will help promote initiatives that benefit both customers and the local area. If you are passionate about customer service and teamwork, this is the perfect opportunity for you!

Benefits

Birthday Bonus Pay

Vitamin Bucks

Holiday Pay

Paid Time Off

Paid Nutrition Education

Crew Member Discount

Health and Wellness Program

Employee Assistance Program

Retirement Savings Plan

Flexible Spending Accounts

Qualifications

• 1 year of cashiering and supervisory experience preferred.
• Ability to pass food safety training and maintain certifications.
• Excellent customer service skills and attention to detail.

Responsibilities

• Train and direct cashiers to ensure excellent customer service.
• Handle cash drawers and complete daily sales reports.
• Monitor front end operations and assist with customer complaints.

Skills

Customer Service

Cash Handling

Supervisory Skills

Time Management

Attention to Detail

Food Safety Knowledge

MS Office Proficiency

Education

High School Diploma or GED

Tools

Cash Register

MS Word

MS Excel

MS Outlook

Job description

Salary Range

USD $17.00/Hr.

Overview

The Job in a Nutshell: The Head Cashier is responsible for the successful operation of the front end by cashiering, training, directing, and monitoring cashiers, providing World Class Customer Service, and supporting overall store operations. Applications are accepted by the date below, which may be updated if the hiring timeline is extended: 05/08/2025

Responsibilities

Main Ingredients:

1. Providing World Class Customer Service and a positive customer experience as the number one priority.
2. Exemplifying integrity, responsibility, and excellence and adhering to all policies.
3. Training all cashiers and ensuring they are:
4. Communicating about the {N}Power program with customers.
5. Notifying customers that we donate $.05 to the local foodbank for every transaction where a reusable bag is used.
6. Educating customers on the Nutrient to Know About.
7. Promoting store seminars and events.
8. Completing the Daily Sales Report (DSR) and cashier closeout responsibilities.
9. Issuing and verifying cash drawers.
10. Handling returns and overrides at the front end.
11. Addressing customer complaints appropriately.
12. Ensuring front end sets are full and well-maintained.
13. Overseeing completion of the front end task list daily.
14. Maintaining all registers binders.
15. Directing cashiers to tasks during slow times at the register.
16. Performing general cashiering duties, including running a cash register, bagging groceries, and providing carry-out service.
17. Monitoring, assigning, and performing cart checks.
18. Answering the telephone.
19. Assisting in managing special orders.
20. Monitoring, assigning, and grinding nut butters.
21. Learning product locations across departments to assist customer navigation.
22. Participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock as needed.
23. Working a schedule based on store needs, including evenings, weekends, and holidays. The position requires working five days, 40 hours per week, and attending mandatory store meetings.
24. This position has limited Manager on Duty responsibilities but is not intended to be the overall Manager on Duty for the store.

All employees are expected to be “hands-on” and do whatever it takes to get the job done and help the company thrive.

Qualifications

Recipe for Success:

1. High School diploma, GED, or equivalent preferred.
2. Experience in retail, preferably in a grocery or natural foods environment.
3. 1 year of cashiering experience preferred.
4. 1 year of supervisory experience preferred.
5. Ability to pass food safety training and maintain certifications as required by law.
6. Ability to manage changing priorities and stay focused.
7. Sense of urgency in completing tasks.
8. Excellent customer service skills.
9. Highly organized with attention to detail.
10. Ability to follow directions and complete tasks.
11. Must be cashier trained and able to count currency.
12. Proficient in MS Word, Excel, and Outlook.

This job description is not a contract and may change. Employees are expected to accomplish all tasks assigned by their manager or other store support managers, even if not listed.

Benefits Overview

All Crew Members:

• Birthday Bonus Pay
• Vitamin Bucks (up to $2,080 annually)
• Holiday Pay for 5 holidays (store closed)
• Paid Time Off (sick days and vacation) that increases with tenure
• Paid Nutrition Education
• good4u Crew Member Discount
• {N}power Program (customer rewards)
• Regular pay increases
• Advancement and career development opportunities
• Health and Wellness Program
• Employee Assistance Program (EAP)
• Employee Referral Program

Full-Time Crew Members (30+ hours/week):

• Medical, Dental, and Vision Insurance
• Paid Parental Leave
• Paid Medical Leave (via short-term disability insurance)
• Company Paid Short-Term Disability Insurance
• Company Paid Life Insurance
• Voluntary benefits including hospital indemnity, accident, long-term disability, and term life insurance
• Retirement Savings Plan (401k) with company match
• Flexible Spending Accounts (FSA) and Health Savings Account (HSA) with company match

Diversity Statement

We are committed to diversity and inclusion, believing that all people should experience health and wellbeing. We embrace differences in gender, race, ethnicity, sexual orientation, religion, abilities, age, cultural backgrounds, and ideas. We celebrate diversity as it energizes our mission of equitable access to health and wellness for all.

Physical Capabilities and Environmental Demands

N = Never, O = Occasional, F = Frequent, C = Constant

Physical Requirements:

• Ability to lift or carry up to 10 lbs. constantly, 11-20 lbs. frequently, 21-50 lbs. occasionally, and 51-100 lbs. with team lift.
• Ability to push or pull up to 15 lbs. constantly, and 16-100 lbs. occasionally.
• Use of computer for data entry and mouse work occasionally.
• Walking, standing, fine motor tasks, gripping, bending, twisting, reaching frequently to constantly during shifts.
• Reaching above chest level occasionally.
• Sitting, squatting, kneeling, and climbing occasionally.

Environmental Requirements:

• Working with sharp tools, dust, fumes, and in congested areas frequently.
• Occasional work with noise, cold, heat, wet/humid conditions, outdoors, heights, and contact stress.