Head Barista

Hutch and Waldo; New York (NY); On-site; USD 52,000 - 75,000; Full time

Job summary

Hutch and Waldo is seeking a dynamic head barista to lead in a fast-paced, high-volume cafe environment in New York. The ideal candidate will bring a passion for coffee, a personable guest-focused approach, and a track record of developing strong cafe teams.

Reporting to the general manager, you will ensure consistent quality, mentoring staff, and driving efficient service while maintaining an inviting, non-attitude atmosphere that reflects our brand values.

Qualifications

• Minimum 3+ years in hospitality.
• Experience in a similar venue with multiple offerings preferred.
• Energetic, fun personality suited to cafe culture.
• Passion for coffee and a dynamic beverage program.

Responsibilities

• Lead from the front to deliver exceptional guest experiences.
• Monitor coffee and milk quality before opening; report changes.
• Upskill and mentor FOH team to foster growth.
• Own machine knowledge and ensure routine inspections are performed.
• Engage with guests and maintain training programs for staff.
• Identify ways to improve systems and create a welcoming workplace.

Skills

Hospitality experience

High-volume environment

Coffee knowledge

Team leadership

Job description

Hutch and Waldo are after a dynamic head barista who has experience in high-volume, face-paced environments. This role will suit a knowledgeable hospitality professional, who has a passion for coffee and cafe culture.

The key focus of Hutch and Waldo’s success is our people; we build and develop strong teams to deliver excellence, ensuring continued growth and success. We invest in our people and draw on their talents, passion, and imagination to define new experiences and create a culture of opportunity and success.

We endeavor to represent the fresh food community’s values and ethos through our menu and our hospitality style, and every day we do our best to bring a little piece of that feeling into our restaurants to share what makes them so special. Founded in 2016, Hutch and Waldo take inspiration from our roots in Sydney, Australia. We are passionate and proud of our community and support businesses we believe in. We support our community, and local producers and take pride in preparing food fresh and simple.

Our focus is ensuring the guest experience is second to none and we are supplying the best product to our customers in a fun and non-attitude environment. We love our locals and regulars, so it is important that you let your personality shine & connect authentically with the community. We are looking for someone committed to embedding themselves in the team while taking joy in imparting their skill set and knowledge for the betterment of those around them. Reporting directly to the general manager of the site, you will help push the cafe to a new level of efficient service while delivering an excellent product by not cutting any corners.

Our venues literally pump - so to be part of the team you will need to be experienced in high volume and not be afraid to challenge yourself on a daily basis. We don’t compromise when it comes to memorable service, outstanding quality, and products.

Responsibilities:

• Leading from the front and consistently delivering an exceptional experience to our guests through product and service.
• Aware of the coffee and milk quality before open and informing managment of any changes and additions.
• Upskilling teams around you and inspiring new members to learn and grow
• Taking ownership of the machine and being aware of what is required for a doh inspection.
• Engage with as many guests as possible and use eye contact when appropriate maintaining training programs, and mentoring the FOH team to drive results.
• Being aware on when to ask for help and know how to shift gears when needed.
• Find new ways to improve systems and develop a welcoming workplace.

Qualifications:

• We are looking for experienced candidates to have:
• Minimum of 3+ years of hospitality experience.
• Experience working in a similar venue with multiple offerings will be highly valued.
• Fun & energetic personality.
• Has a passion for coffee and a dynamic beverage program.
• Focus on bringing a team together for a common purpose.
• Knowledge and skills to develop staff around the product, service skills, team culture and guest relationships.
• Understands what cafe culture is and wants to add to the conversation.