HCVP Coordinator

Michigan Chapter of N.A.H.R.O.; Michigan; On-site; USD 35,000 - 50,000; Full time

Job summary

Une organisation à but non lucratif cherche un Coordinateur HCVP pour superviser l'opération du programme de bons de logement. Le candidat idéal a un diplôme de lycée, deux ans d'expérience pertinente, et des compétences exceptionnelles en service à la clientèle et communication. Ce rôle comprend la gestion des informations et le soutien à l'équipe tout en assurant le respect des réglementations HCVP.

Qualifications

• Expérience de deux ans dans un programme de logement public ou un programme social connexe.
• Certifications HCV/Public Housing Eligibility et Rent Calculation (dans l'année suivant l'embauche).

Responsibilities

• Fournir un soutien général pour le programme HCVP.
• Gérer la diffusion d'informations et la planification des rendez-vous.

Skills

Service à la clientèle

Compétences en communication

Résolution de conflits

Compétences analytiques

Compétences en négociation

Education

Diplôme de lycée ou équivalent

Cours de gestion de bureau

Job description

Under the immediate supervision of the Housing Choice Voucher Program (HCVP) Director, the HCVP Coordinator will maintain the efficient operation of the HCVP by providing general support in the areas of program leasing information including but not limited to dissemination, appointment scheduling and other HCVP related responsibilities.

MINIMUM QUALIFICATIONS REQUIRED

Education and Experience

High School diploma or equivalent; supplemented by business school course in office management, accounting and/or administration and two years responsible experience with a public housing or related social program or any equivalent combination and experience.

Licenses and Certifications

HCV/Public Housing Eligibility Certification (within 1 year of employment). HVC/Public Housing Rent Calculation Certification (within 1 year of employment).

Knowledge, Skills and Abilities

Excellent Customer Service. Ability to effectively communicate verbally with a variety of people, one-on-one and in small groups. Ability to effectively communicate in writing, generally using existing form letters or other documents as examples. Ability to mitigate conflicts and negotiate successful resolutions to disputes among team members or with clients. Knowledge of organizational and planning skills necessary to accomplish the work load. Analytical skills necessary to: research policies, procedures, and guidance in response to specific questions or issues; make recommendations regarding what guidance is applicable to the specific situation and what course of action should be taken. Creative problem solving skills for use when there is no directly applicable guidance. Interviewing and negotiating skills and techniques. Ability to operate a variety of standard office machines, including a computer, fax machine, copier, multi-line telephone, and calculator. Knowledge of basic office procedures such as filing. Knowledge of the Housing Choice Voucher program regulations, guidelines, procedures, and requirements including; HUD regulations and guidelines relating to program eligibility and participation, income determination, HAP and tenant share calculation, Housing Quality Standards (HQS), rent reasonableness, payment standards, etc.; and State and Local building and occupancy laws or regulations and IHC’s Administrative Plan and related policies and procedures

HOW TO APPLY: APPLICATION DEADLINE: Friday, September 7, 2018, 5:00PM

Submit letter of interest and resume prior to deadline to:

Michigan Chapter of the National Association of Housing and Redevelopment Officials