HCM Professional Services Payroll and Time Consultant

ADP - Automatic Data Processing; Tempe (AZ); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Best-in-class benefits start on Day 1

Job summary

ADP - Automatic Data Processing is seeking a Professional Services Payroll/Time Consultant to lead billable Client Advisory Services engagements, deliver strategic analyses, and showcase ADP HCM capabilities. You will cultivate strong client relationships and drive revenue through advisory solutions across ADP’s Major Accounts.

You will develop trust with stakeholders, perform needs analyses, and present tailored optimization recommendations while traveling as needed.

Qualifications

• 4–6 years of related Workforce Now Current Gen experience or equivalent in roles such as Account Management, Project Management, HR, Payroll, or consulting.
• Proven ability to translate client needs into actionable optimization recommendations and present to senior leaders.
• Strong communication and presentation skills for executive audiences.
• Willingness to travel ~20% or more as required.

Responsibilities

• Consult with clients to identify and deliver HCM solution optimization recommendations.
• Perform needs analyses in payroll, time and labor, HR, IT, and related systems to determine customizations.
• Conduct customized product demonstrations addressing client requirements and ADP capabilities.
• Create project plans and manage all phases, deliverables, timelines, and hours tracked.
• Represent ADP at seminars and client meetings as needed.
• Develop processes and tools that become industry best practices and serve as SME.

Skills

Account Management

Project Management

Payroll

HCM Solutions

Consulting

Job description

Job Description

ADP Major Accounts is hiring a Professional Services Payroll/Time Consultant. Are you a strategic thinker with the consultative skills to play a lead role in driving client retention and deep system utilization? Does the idea of using your business savvy to maximize advisory services revenue by identifying, developing, and presenting business solutions and strategies to meet specific business needs excite you? Are you looking for an inclusive environment with a culture of collaboration and belonging? If so, this may be the opportunity you have been searching for. Read on and decide for yourself. In this position, you will play a lead role in providing billable Client Advisory Services engagements through strategic analysis and product demonstrations. Develop and maintain effective client relationships for ADPs Major Accounts Advisory Services Clients. Provides support to the Client Advisory Services Organization through expertise of ADP HCM Services and Solutions. To thrive in this role, you will develop relationships with clients through building rapports to establish trust and credibility with the user community and key stakeholders.

Responsibilities

• Consult. You will increase client retention by identifying and delivering HCM solution optimization recommendations customized to fit specific business needs of the client.
• Configure. You will perform needs analyses with client practitioners and key stakeholders in the areas of payroll, time and labor management, human resources, information technology and related financial systems to determine necessary optimization or customizations and develop strategic recommendations.
• Train. You will conduct highly customized product demonstrations, specifically addressing clients' requirements and ADP's capabilities of meeting those requirements.
• You will create project plans and manage all project phases including deliverables, activities, timelines, and tracking hours.
• You will represent ADP at product seminars, year-end seminars, and client user group meetings, as needed.
• You will develop processes, methods and/or tools that serve as industry benchmarks/best practices and will be viewed by the organization and the client as a subject matter expert.

To Succeed in this Role

• 4-6 years of related Workforce Now Current Gen experience (Account Management, Project Management, Human Resources, Payroll, Business Consultant, application support, system implementation).
• Proven ability to apply consulting skills to complex business challenges, communicate effectively with executive audiences, and deliver compelling presentations to senior leaders.
• Ability to ask and respond to questions on a variety of systems and subjects and make recommendations for optimization or improvement.
• Ability to change direction of presentation and read audience.
• A college degree is great but not required. What is more important is having the skills to do the job.
• Other acceptable experiences could include: Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.
• Ability to travel a minimum of 20%, with occasionally higher travel volume required.

Bonus Points for These Things: Preferred Qualifications

• Bilingual in Spanish and English
• Technical domain expert-level knowledge in Payroll.
• Knowledge of Essential Time or Tau.
• Knowledge of a General Ledger
• Ability to deliver expert-level presentations in a virtual environment.
• Demonstrated expert-level business acumen. Highly developed communication, listening, probing, analysis, and presentation skills.
• Ability to effectively probe and identify opportunities across the ADP solution suite from Recruitment to Retirement.
• External certifications such as SHRM-CP/SCP, PHR/SPHR, CPP, CEBS, PMP or CBP.

You’ll Love Working Here Because You Can

• Be yourself in a culture that values equity, inclusion, and belonging, and creates a safe space for diverse perspectives and insights.
• Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
• Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
• Continuously learn through ongoing training, development, and mentorship opportunities.
• Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
• Focus on your mental health and well-being. We’re here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
• Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
• Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

Job Details

Job Type: Full-TimeSalaried: Salaried