HCM Professional Services Payroll and Time Consultant

Socket.dev; Augusta (GA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Best-in-class benefits

Volunteer time off

Inclusive culture

Job summary

ADP Major Accounts seeks a Professional Services Payroll/Time Consultant to lead client advisory engagements, conduct strategic analyses, and demonstrate HCM solutions in a Major Accounts setting. You will nurture client relationships and support the Client Advisory Services organization with expertise in ADP HCM services.

You will build trust with stakeholders, deliver tailored optimization recommendations, and drive solution adoption across payroll, time, and HR systems.

Qualifications

• 4-6 years of related Workforce Now Current Gen experience including Account Management, Project Management, HR, Payroll, or system implementation.
• Ability to translate complex business needs into advisory solutions and present to senior leaders.
• Experience delivering customized product demonstrations and optimizing HR/Payroll solutions.
• Strong communication with executive audiences and cross-functional teams.

Responsibilities

• Consult and identify optimization opportunities to increase client retention and product utilization.
• Configure needs analyses for payroll, time and labor, HR, and related financial systems to drive recommendations.
• Conduct highly customized product demonstrations addressing client requirements and ADP capabilities.
• Create and manage project plans with deliverables, timelines, and tracked hours.
• Represent ADP at seminars and client meetings; share best practices and industry benchmarks.
• Develop methods/tools considered industry benchmarks and serve as SME for the client.

Skills

Consulting skills

Client relationships

Presentations

HCM knowledge

Travel up to 20%

Job description

ADP Major Accounts is hiring a Professional Services Payroll/Time Consultant. in MAS.

• Are you a strategic thinker with the consultative skills to play a lead role in driving client retention and deep system utilization?
• Does the idea of using your business savvy to maximize advisory services revenue by identifying, developing, and presenting business solutions and strategies to meet specific business needs excite you?
• Are you looking for an inclusive environment with a culture of collaboration and belonging?

If so, this may be the opportunity you have been searching for. Read on and decide for yourself.

In this position,you will play a lead role in providing billable Client Advisory Services engagements through strategic analysis and product demonstrations. Develop and maintain effective client relationships for ADPs Major Accounts Advisory Services Clients. Provides support to the Client Advisory Services Organization through expertise of ADP HCM Services and Solutions.

To thrive in this role, you will develop relationships with clients through building rapports to establish trust and credibility with the user community and key stakeholders.

WHAT YOU’LL DO:

Responsibilities

What you can expect on a typical day:

• Consult.You will increase client retention by identifying and delivering HCM solution optimization recommendations customized to fit specific business needs of the client.
• Configure.You will perform needs analyses with client practitioners and key stakeholders in the areas of payroll, time and labor management, human resources, information technology and related financial systems to determine necessary optimization or customizations and develop strategic recommendations.
• Train.You will conduct highly customized product demonstrations, specifically addressing clients' requirements and ADP's capabilities of meeting those requirements.
• You will create project plans and manage all project phases including deliverables, activities, timelines, and tracking hours.
• You will represent ADP at product seminars, year-end seminars, and client user group meetings, as needed.
• You will develop processes, methods and/or tools that serve as industry benchmarks/best practices and will be viewed by the organization and the client as a subject matter expert.

TO SUCCEED IN THIS ROLE:

Requirements

• 4-6 years of related Workforce Now Current Gen experience (Account Management, Project Management, Human Resources, Payroll, Business Consultant, application support, system implementation).
• Proven ability to apply consulting skills to complex business challenges, communicate effectively with executive audiences, and deliver compelling presentations to senior leaders.
• Ability to ask and respond to questions on a variety of systems and subjects and make recommendations for optimization or improvement.
• Ability to change direction of presentation and read audience.
• A college degree is great but not required. What is more important is having the skills to do the job. Other acceptable experiences could include:
• Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem‑solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.
• Ability to travel a minimum of 20%, with occasionally higher travel volume required.

Qualifications

BONUS POINTS FOR THESE THINGS:

Preferred Qualifications

• Bilingual in Spanish and English
• Technical domain expert-level knowledge in Payroll.
• Knowledge of Essential Time or Tau.
• Knowledge of a General Ledger
• Ability to deliver expert-level presentations in a virtual environment.
• Demonstrated expert-level business acumen. Highly developed communication, listening, probing, analysis, and presentation skills.
• Ability to effectively probe and identify opportunities across the ADP solution suite from Recruitment to Retirement.
• External certifications such as SHRM-CP/SCP, PHR/SPHR, CPP, CEBS, PMP or CBP.

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

• Be yourselfin a culture that values equity, inclusion, and belonging, and creates a safe space for diverse perspectives and insights.
• Belongby joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
• Grow your careerin an agile, dynamic environment with plenty of opportunities to progress.
• Continuously learnthrough ongoing training, development, and mentorship opportunities.
• Be your healthiest.Best-in-class benefits start on Day 1 because healthy associates are happy ones.
• Focus on your mental health and well-being.We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
• Join a company committed to giving backand generating a lasting, positive impact upon the communities in which we work and live.
• Get paid to pay it forward.Company-paid time off for volunteering for causes you care about.

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