HCM Experience Lead - Oracle HCM & AI Help Desk

Penske Truck Leasing; Reading (Berks County); On-site; USD 120,000 - 170,000; Full time

Job summary

Penske Truck Leasing, based in Reading, PA, seeks a Manager of HCM Experience to drive the Oracle HCM platform’s evolution. You will shape strategy, lead implementation, and champion AI-enabled HR tech while ensuring alignment with global processes.

The role is on-site at Penske’s Reading HQ, overseeing a team of HRIS Analysts and coordinating cross-functional stakeholders to deliver scalable HCM solutions across the enterprise.

Qualifications

• Bachelors degree in Information Systems, HR, Business Administration or related field preferred.
• 5+ years of project management, product ownership, or product management within an HCM or enterprise tech environment.

Responsibilities

• Collaborate with internal teams to build the technology roadmap for Oracle HCM.
• Lead efforts to deliver Oracle HCM Help Desk Module and improve Tier 0 self-service.

Skills

Oracle HCM

HCM Experience

Project management

People management

Stakeholder management

AI initiatives

Technical writing

Education

Bachelor's degree in IS/HR/Business

Equivalent work experience

Tools

Oracle HCM

Oracle HCM Help Desk

Ticketing systems

Job description

Penske Truck Leasing, based in Reading, PA, seeks a Manager of HCM Experience to drive the Oracle HCM platform’s evolution. You will shape strategy, lead implementation, and champion AI-enabled HR tech while ensuring alignment with global processes.

The role is on-site at Penske’s Reading HQ, overseeing a team of HRIS Analysts and coordinating cross-functional stakeholders to deliver scalable HCM solutions across the enterprise.