HCC Family and Physician Liaison

Gentiva; Green Tree (Allegheny County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) with Company Match

Medical, Dental, Vision Insurance

Paid Time Off

Tuition Assistance

Job summary

Gentiva in Allegheny County, Green Tree, is seeking a Hospice Care Consultant to build relationships with healthcare providers and promote hospice services. This role involves consultative selling strategies and educating stakeholders on hospice benefits while ensuring compassionate care for patients and families.

The ideal candidate will have a Bachelor's degree in a related field and at least 2 years of experience in healthcare marketing or sales. The position offers competitive pay and a comprehensive benefits package.

Qualifications

• Minimum 2 years of experience in physician referral development.
• Knowledge of hospice and patient-centered care practices.
• Proven track record of building relationships in healthcare.

Responsibilities

• Develop sustainable relationships with healthcare decision-makers.
• Promote hospice services at community events and meetings.
• Track referrals and ensure compliance with regulations.

Skills

Relationship-building

Communication skills

Consultative marketing

Organizational skills

Microsoft Office Suite proficiency

Education

Bachelor’s degree in business, marketing or related field

Job description

Overview

Educate. Advocate. Drive Meaningful Hospice Referrals.

We are seeking a Hospice Care Consultant – Physician and Family Liaison to join our team. Reporting directly to the AVP of Business Development, you will focus on building strong relationships with physician practices, nurse practitioners, and their support teams to drive early and appropriate hospice referrals. You will serve as a brand ambassador, educating referral sources on hospice services while ensuring patients and families receive compassionate care.

Key Responsibilities

• Execute consultative selling strategies to develop sustainable relationships with physicians, nurse practitioners, and healthcare decision‑makers.
• Develop, implement, and evaluate strategic marketing and referral plans to meet budgeted admissions, census, revenue, and growth goals.
• Collaborate with clinical and operational teams to support hospice programs and ensure quality patient care.
• Represent the company at community events, physician offices, and professional meetings to promote hospice services.
• Educate healthcare providers, patients, and families about hospice benefits, clinical outcomes, and care services through presentations, in‑services, and one‑on‑one meetings.
• Track referrals, admissions, and compliance with corporate, local, and federal regulations.
• Assist with physician and public education programs to increase community outreach.

About You

Qualifications:

• Bachelor’s degree in business, marketing, communications, or related field preferred; or equivalent experience.
• Minimum 2 years of experience in physician referral development, healthcare marketing, or sales.
• Proven track record of successfully developing relationships with physicians and nurse practitioners.
• Knowledge of hospice, community resources, and patient‑centered care practices.
• Strong consultative marketing, communication, and organizational skills.

Skills & Competencies:

• Excellent verbal and written communication skills with diverse audiences.
• Strong relationship‑building and networking skills within healthcare communities.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and data systems.
• Ability to manage multiple priorities and work independently in a fast‑paced environment.
• Sensitivity to the needs of terminally ill patients and their families.

Licenses & Certifications:

• Valid driver’s license and automobile liability insurance coverage.

We Offer

Benefits for All Associates (Full‑Time, Part‑Time & Per Diem):

• Competitive Pay
• 401(k) with Company Match
• Career Advancement Opportunities
• National & Local Recognition Programs
• Teammate Assistance Fund

Additional Full‑Time Benefits:

• Medical, Dental, Vision Insurance
• Mileage Reimbursement or Fleet Vehicle Program
• Generous Paid Time Off + 7 Paid Holidays
• Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
• Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
• Free Continuing Education Units (CEUs)
• Company‑paid Life & Long‑Term Disability Insurance
• Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Legalese

• This is a safety‑sensitive position
• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet state specific requirements
• We are proud to be an EEO employer
• We maintain a drug‑free workplace