HCBS Waiver Program Coordinator

ADP, Inc.; Portage (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

Southwest Michigan Behavioral Health in Portage, MI is seeking a Waiver Specialist to oversee HCBS waivers and Medicaid services regionally. You will manage enrollment, utilization, and reporting, and support providers and CMHSPs to ensure timely access to services.

The role emphasizes compliance with state/federal guidelines, coordination across teams, and ongoing training and collaboration with leadership. Exempt, full-time position in an office/home setting.

Qualifications

• Bachelor's in social work, psychology, organizational psychology, healthcare administration, or a related human services field.
• Strong organizational and attention to detail with data reporting.
• Ability to manage multiple projects and deadlines.
• Strong oral and written communication and interpersonal skills.

Responsibilities

• Provide administrative oversight and coordination of HCBS waivers and Medicaid specialty services to ensure compliance.
• Provide quality monitoring and oversight of LTSS and HCBS waivers.
• Assist with PIHP oversight and waiver slot selection.
• Serve as liaison between MDHHS and CMHSPs on regional/state needs.
• Monitor service utilization, documentation timeliness, access, and provider capacity.
• Track waiver enrollment, utilization, and slot/capacity; report to MDHHS and leadership.
• Guide providers and CMHSPs on actions; refer issues to Clinical Quality Specialist.
• Provide admin training and technical assistance to providers and CMHSPs.

Skills

Strong organizational skills

Attention to detail

Excellent written and verbal comms

Ability to travel

Education

Bachelor's in social work, psychology, organizational psychology, healthcare administration, or related human services field

Job description

Southwest Michigan Behavioral Health in Portage, MI is seeking a Waiver Specialist to oversee HCBS waivers and Medicaid services regionally. You will manage enrollment, utilization, and reporting, and support providers and CMHSPs to ensure timely access to services.

The role emphasizes compliance with state/federal guidelines, coordination across teams, and ongoing training and collaboration with leadership. Exempt, full-time position in an office/home setting.