HCBS Residential House Counselor

HCBS OF NORTH CAROLINA LLC; Winston-Salem (NC); On-site; USD 21,000 - 30,000; Part time

Job summary

Youth Haven Services is expanding its residential services in Winston-Salem, NC and is seeking dependable PRN Residential House Counselors. The role provides direct care, behavioral support, and structured therapeutic activities in a safe home setting for youth in DSS custody.

The position is PRN/as-needed, requiring flexibility to cover evenings, nights, weekends, and holidays as needed, with responsibilities including documentation, transport as needed, and teamwork with the care staff.

Qualifications

• High School Diploma or equivalent required.
• Two years of documented experience with youth or behavioral health preferred.
• Experience with children/adolescents in residential settings preferred.

Responsibilities

• Provide direct care and rehabilitative services per client plans.
• Deliver skill-building activities and supervise daily living tasks.
• Offer therapeutic mentoring and behavior support.
• Maintain safe, clean residential environment and complete shift duties.
• Complete client progress notes and required documentation.
• Transport clients when required.

Skills

Strong communication

Teamwork

Documentation

Flexibility

Ethical boundaries

Organizational skills

Ability to multitask

Compassion

Problem solving

Education

High School Diploma or equivalent

Tools

Word processing

Excel

Electronic documentation/e-notes systems

Job description

Residential House Counselor – PRNYouth Haven Services – Winston-Salem, North CarolinaYouth Haven Services is expanding its residential services in Winston-Salem, NC, and we are seeking dependable and compassionate PRN Residential House Counselors to join our team.Our Residential Program serves clients in DSS custody and care who are in need of placement. The primary purpose of the home is to provide a safe, structured, and therapeutic environment while a long-term placement is secured.This is a PRN/as-needed, on-call position. Individuals interested in PRN employment should have a flexible schedule and be available to work various shifts throughout the week, including evenings, nights, weekends, and holidays as needed.If you are passionate about working with youth, providing support during times of transition, and helping create a safe and therapeutic environment for clients in our care, we encourage you to apply!Position SummaryThe Residential House Counselor provides direct care and rehabilitative services to clients in the residential program. This position provides behavioral modification interventions as outlined in each client's Person-Centered Plan and is responsible for promoting the overall safety, well-being, and welfare of clients.Essential Job Duties1. Skill Building – 35%Provide clients with skill-building activities, including independent living skills, socialization, adaptation, and symptom monitoring/management skills.Encourage clients to develop appropriate coping, communication, and daily living skills.2. Therapeutic & Behavioral Support – 35%Provide therapeutic mentoring, anger management, and social skills training.Implement behavioral modification interventions as approved and outlined in the client's Person-Centered Plan.Review client information and Person-Centered Plans to understand each individual's needs, limitations, strengths, and goals.Promote a structured, supportive, and therapeutic environment.3. Residential & Daily Living Responsibilities – 15%Maintain a clean, safe, and organized residential environment.Complete shift cleaning, meal preparation, and bed checks.Transport clients as needed and necessary.Assist with daily routines and activities within the residential setting.4. Documentation & Records – 10%Complete documentation regarding client progress in accordance with program guidelines and within required timeframes.Maintain required client records and complete paperwork and other documentation as assigned.5. Other Duties – 5%Perform other duties and responsibilities as assigned or required to support the residential program and the needs of clients.QualificationsEducationHigh School Diploma or equivalent required.ExperienceA minimum of two (2) years of documented experience working with the population served is preferred.Experience working with children, adolescents, behavioral health, residential services, or other related human services settings is preferred.Required Knowledge, Skills & AbilitiesThe ideal candidate will demonstrate:Knowledge of community resources and support services.Strong written and verbal communication skills.Ability to use basic computer programs, including word processing and Excel.Ability to utilize electronic documentation/e-notes systems.Strong organizational and prioritization skills.Flexibility and the ability to multitask in a fast-paced environment.Ability to develop productive and professional relationships with clients, families, and team members.Ability to exercise sound judgment and make responsible decisions.Ability to take direction and demonstrate initiative.Ability to maintain appropriate professional boundaries.Ability to work effectively as part of a team.Compassion, patience, dependability, and a commitment to supporting youth in a therapeutic environment.SchedulePRN / As Needed / On-CallMust have flexibility to work various shifts throughout the week and weekends.Availability may include day, evening, overnight, weekend, and holiday shifts, based on program needs.PRN staff may be contacted to provide coverage when regular staff are unavailable, or additional staffing support is needed.Travel RequirementsServices are primarily provided in the residential setting in Winston-Salem, NC. Employees may be required to transport clients as needed.Applicants must have:A valid driver's license.Proof of current automobile insurance.Reliable transportation as required for job duties.Why Join Youth Haven Services?At Youth Haven Services, our mission is to support the healing and growth of children, adolescents, and families through empowerment and hope. As a Residential House Counselor, you will have the opportunity to make a meaningful difference in the lives of youth by providing structure, encouragement, safety, and therapeutic support during an important transition in their lives.Equal Employment OpportunityYouth Haven Services, LLC is committed to providing equal employment opportunities to all employees and applicants. Employment decisions are made without regard to race, color, religion, national origin, ancestry, age, sex, marital status, sexual orientation, disability, or any other status protected by applicable federal, state, or local law.Americans with Disabilities ActApplicants and employees must be able to perform the essential functions of the position, with or without reasonable accommodation. Reasonable accommodations will be considered on an individual basis in accordance with applicable law.