Hawthorn Suites Housekeeper Erie, PA

Scott Enterprises Incorporated; Erie, Northern (Erie County, KY); Hybrid; USD 26,000 - 38,000; Full time

Job summary

Scott Enterprises Incorporated in Erie, Pennsylvania, is seeking a hotel housekeeping assistant to clean and prepare guest rooms to the highest standards. You will ensure beds are made, bathrooms are sparkling, and common areas are tidy between guest stays.

You will also restock supplies, follow safety procedures, and assist guests with questions about local facilities and services. This role requires weekend shifts and a courteous, reliable approach to guest care.

Qualifications

• Experience in housekeeping or hospitality preferred.

Responsibilities

• Clean assigned rooms according to property standards.
• Make beds, clean bathrooms, vacuum, dust furniture.
• Restock items in the suite (paper goods, soap, towels).
• Maintain and restock housekeeping cart daily.
• Know hotel emergency procedures and key control.
• Handle lost and found items with the Executive Housekeeper.
• Address guest questions about facilities and services.

Skills

Attention to detail

Time management

Customer service

Job description

weekends a must

SUMMARY

Responsible for the cleaning and preparation of hotel rooms for the guest while maintaining system standards and consistency.

DUTIES AND RESPONSIBILITIES

which may include, but is not limited to, the following tasks:

• Clean assigned rooms according to property standards. This includes making beds, cleaning bathrooms, vacuuming carpet, washing dishes and dusting furniture.
• Place and restock usable items in the suite including paper items, soap, towels, matches, and candy, according to System Standards.
• Clean immediate exterior entry areas and windows, according to standards.
• Operate housekeeping equipment in a correct and safe manner.
• Maintain and restock housekeeping cart each day.
• Know hotel emergency procedures.
• Responsible for the proper administration of key control for issued keys, or keys left by guests in suite.
• Bring all lost and found items to the Executive Housekeeper's office for logging and storage.
• Report immediately to the Executive Housekeeper any out of the ordinary situation in the guests' suite, including unreported pets, parties in the suite, unusually dirty sites or a vacant suite when the room is though to be occupied.
• Complete maintenance work orders and deliver to Inspector or designated area in a timely manner.
• Accommodates guest special requests courteously.
• Answer guest questions regarding hotel and local area facilities and services.
• Miscellaneous duties as assigned; reasonable requests from a supervisor.