Hawthorn Suites- Breakfast Attendant Erie, PA

Kaizen Lab Inc.; Erie (Erie County); On-site; USD 28,000 - 36,000; Full time

Job summary

Kaizen Lab Inc. in Erie, United States, is seeking a dedicated breakfast attendant to set up and maintain the continental breakfast buffet for guests. The candidate will ensure food items are displayed attractively and adhere to hygiene standards while providing exceptional customer service.

Responsibilities include preparing meeting rooms, maintaining cleanliness in the kitchen, and ensuring compliance with safety policies. Ideal candidates are detail-oriented and possess strong communication skills in a hospitality setting.

Qualifications

• Experience in a food service environment preferred.
• Strong customer service skills and a friendly demeanor.
• Ability to follow food safety and hygiene guidelines.

Responsibilities

• Set up and maintain the breakfast buffet for guests.
• Prepare meeting rooms as per function orders.
• Maintain cleanliness of food preparation and dining areas.
• Provide excellent customer service to guests.

Skills

Customer Service

Food Preparation

Cleanliness Standards

Communication

Safety Procedures

Job description

Sets up, maintains, and breaks down the daily continental breakfast buffet for guests. Maintains the breakfast area and food preparation area in a clean, orderly fashion.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Sets up, maintains, and breaks down the daily continental breakfast buffet for guests. Ensures that food items meet the company and franchise standards and are attractively displayed.
• Prepares and sets up meeting room functions in accordance with the banquet function order sheets.
• Orders food items and supplies according to forecasted occupancy. Ensures that waste is kept to a minimum.
• Ensures hotel equipment, such as microwaves, coffee urns, and juice machines are maintained properly and sanitized.
• Follows safe food handling policies and procedures.
• Maintains the breakfast area in a clean orderly manner. Maintains the kitchen area in a clean sanitary manner. Ensures cleaning supplies and chemicals are used properly and all bottles are properly labeled in accordance with the chemical policy.
• Provides excellent customer service that goes above and beyond, to the hotel guests. Conduct themselves in a professional manner at all times. Observes the company’s 10-4 rule. Immediately addresses guest’s requests.
• Properly attired in uniform and name tag, in accordance with franchise and company grooming and uniform policy.
• Communicate with superiors and co-workers about the status of guest requests and assigned tasks.
• Provides safety and security for the hotel and its guests. Alerts staff and guests to unsafe conditions and follows the company safety and security policies. Observes and partakes of the hotel key control procedures at all times. Is familiar with the hotel emergency plan and is able to confidently participate in emergency training procedures. Observes guest and hotel confidentiality procedures. Uses the hotel safe lifting procedures. Reports all incidents and injuries to the appropriate supervisor.
• Provides input and ideas on the operation of the hotel. Participates in training initiatives and skill development.
• Completes any other task requested by a supervisor, including training new associates.