Hawaii Onsite FACET Training & Project Coordinator

Alakaʻi Services and Poe'hana Group, Inc.; Honolulu (HI); On-site; USD 65,000 - 90,000; Full time

Job summary

Premier Solutions HI, a Native Hawaiian Organization affiliated group, seeks a FACET Training and Support Specialist and Project Coordinator for on-site work in Hawaii. The role includes customer service, IT training, and coordination of Hawaii-based contracts. Travel may be required to support client deployments and site visits.

The ideal candidate has IT support experience, MS Office proficiency, and strong communication skills to train end users and coordinate project activities effectively.

Qualifications

• Must have strong customer service and IT training experience.
• Proficient in Microsoft Office (Word, Excel, Access).
• Technical skills in Windows, OS, Server, and Networking.
• Ability to present professionally to executive audiences.

Responsibilities

• Field FACET support calls and escalate when needed.
• Perform on-site maintenance and support for FACET systems.
• Provide FACET training and assist with knowledge transfer.
• Assist with project coordination, tracking, and client communications.
• Enter activity data and produce regular status updates.

Skills

Customer service

Training

Microsoft Office

Windows OS

Server

Networking

Presentation skills

Time management

Communication

Teamwork

Education

High school diploma or equivalent; Associate’s degree or higher preferred

Tools

MS Office suite

Job description

Premier Solutions HI, a Native Hawaiian Organization affiliated group, seeks a FACET Training and Support Specialist and Project Coordinator for on-site work in Hawaii. The role includes customer service, IT training, and coordination of Hawaii-based contracts. Travel may be required to support client deployments and site visits.

The ideal candidate has IT support experience, MS Office proficiency, and strong communication skills to train end users and coordinate project activities effectively.