Hawaii Licensed Optician: Elevate Eyewear & Service

Certification TOGAF; Honolulu (HI); On-site; USD 31,684 - 50,971; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Job summary

Oakley in Hawaii is seeking an Optician to educate customers and elevate the performance of our optical products and services. You will lead in-store customer experiences, demonstrate product knowledge, and partner with Store Management to identify Rx growth opportunities.

You must hold a State Optician License and have at least 1 year of retail sales experience, with a high school diploma required. The role requires a flexible schedule including nights, weekends, and holidays in a dynamic

Qualifications

• Current State Optician License.
• High School Graduate or Equivalent.
• Knowledge of current optical theory and practices.
• 1+ years of retail sales experience.
• Availability to work a flexible schedule and the hours necessary to open and/or close the store, including nights, weekends, and holidays

Responsibilities

• Creates an exceptional customer experience and shows urgency in providing service to customers and satisfying their needs.
• Demonstrates superior product knowledge; takes the initiative to accurately describe the features & benefits of various lenses & frames using appropriate tools to reinforce the customers’ final selection.
• Acts as a leader in optical operations and works in partnership with Store Management to determine growth opportunities for Rx expansion as a driver of the overall business.
• Fosters an environment of learning where all team members become experts in our optical products and service offerings.
• Engages and builds relationships with the local community to attract a new customer base.
• Anticipates problems; explores underlying reasons for customer issues; strives to develop long-term solutions to problems & ensures customers are satisfied and expectations are exceeded. Acts quickly for resolution. Partners with management as necessary.
• Performs work accurately and thoroughly utilizing all technology despite time, pressure, and customer volume, troubleshooting issues as they arise.
• Supports daily Retail Operational functions, follows all operating policies & procedures and partners with all members of the management team.
• Take pride in store appearance, shows initiative to assists the store team in maintaining the store's visual objectives, housekeeping standards, and assisting with floor and fixture changes.
• Additional duties may be assigned as needed in support of the overall operations of the store/business.
• Helps foster an inclusive culture by treating customers and colleagues with respect.

Skills

Retail sales experience

Customer service

Strong communication skills

Education

State Optician License

High School Diploma or equivalent

Job description

Oakley in Hawaii is seeking an Optician to educate customers and elevate the performance of our optical products and services. You will lead in-store customer experiences, demonstrate product knowledge, and partner with Store Management to identify Rx growth opportunities.

You must hold a State Optician License and have at least 1 year of retail sales experience, with a high school diploma required. The role requires a flexible schedule including nights, weekends, and holidays in a dynamic