Hawaii Field Solar Technician – On-Site Support

Pineapple Holdings, Inc.; Aiea (HI); On-site; USD 27,552 - 34,440; Full time

Job summary

A renewable energy company in Hawaii seeks a Field Support Technician to troubleshoot and repair photovoltaic and battery systems. This full-time, entry-level role requires strong communication and teamwork skills, alongside a high school diploma. The technician will handle customer inquiries, diagnose issues, and ensure quality service in compliance with safety regulations. Applicants must reside in Hawaii and pass a drug screening. Training will be provided as needed.

Qualifications

• 18+ years old of age required.
• Pass a Drug Screening and on-going random drug tests required.
• Mid-level experience using a smartphone, tablet, and internet.

Responsibilities

• Field customer concerns and requests.
• Diagnose problems and repair systems.
• Fielding customer calls and emails.
• Maintain open communications with Customer Support Representatives.

Skills

Fluent oral and written English communication skills

Excellent troubleshooting skills

Attention to detail

Ability to work well in a team

Strong work ethic

Ability to climb ladders

Education

High School Diploma or GED

Tools

Smartphone

Personal computers

Job description

A renewable energy company in Hawaii seeks a Field Support Technician to troubleshoot and repair photovoltaic and battery systems. This full-time, entry-level role requires strong communication and teamwork skills, alongside a high school diploma. The technician will handle customer inquiries, diagnose issues, and ensure quality service in compliance with safety regulations. Applicants must reside in Hawaii and pass a drug screening. Training will be provided as needed.