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Haven Health in Phoenix seeks a Resident Relations Assistant to support residents and their families, under the guidance of the Resident Relations Manager. You will help ensure psychosocial needs are met and coordinate admission/discharge processes to smooth transitions.
You will arrange meetings with residents during their stay, participate in care planning, and provide counseling and assistance as needed to contribute to personalized plans of care for each resident and family member.
The Resident Relations Assistant works under the direction of the Resident Relations Manager to support and assist the needs of residents and their family members and responsible parties to ensure the psychosocial needs of residents are being met. The Resident Relations Assistant provides assistance during the admission and discharge process of residents and coordinates meetings with residents during their stay to evaluate and efectively contribute to the plan of care needed for each resident that provides counseling and assistance as needed.
> Fingerprinting Clearance Card (or eligible to obtain)
> Background Screening, Licensure Verification (if applicable), Reference Check, Drug Testing
> Tuberculosis Testing
> Employee Health Screening (Conducted after Hire)
> Ability to Move, Lift and Transfer a minimum of 50 Pounds
> Must be able to Speak, Read, Write and Understand English
Haven Health is the largest rural healthcare provider of skilled nursing and rehabilitation throughout Arizona. Our mission is to be the provider of choice in the communities we serve, a gathering place for caring professionals and a safe haven for residents to thrive--one person and one family at a time.