Harvest Market Cheese Specialist

niemann-foods; Ann Arbor (MI); On-site; USD 14,000 - 23,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Flexible Spending Accounts (Medical &/

Life Insurance

Retirement Plans

MI Earned Sick Time (ESTA)

Employee Assistance Program

Job summary

Niemann Harvest Market is seeking a Cheese Specialist to deliver exceptional guest service and share expertise on cheese pairings and usage. The role emphasizes product knowledge, proper rotation, inventory accuracy, and adherence to safety and health codes.

You will engage customers, promote samples, and maintain department standards while supporting store policies and procedures in a fast-paced environment.

Qualifications

• High school diploma or GED.
• One to three months related experience and/or training; or an equivalent combination of education and experience.
• Equivalent combination of education and experience accepted.

Responsibilities

• Delivers superior guest service and ensures absolute customer satisfaction.

Skills

Customer service

Cheese knowledge

Communication

Multitasking

Attention to detail

Problem solving

Education

High school diploma or GED

Job description

SUMMARY

The Niemann Harvest Market Cheese Specialist duties include but are not limited to providing excellent customer service, gaining product knowledge, rotation of product, merchandising, controlling shrink and working in a safe manner while fostering the Niemann Harvest Market culture.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Delivers superior guest service and ensure absolute customer satisfaction
• Learns and uses the three E’s: Engagement, Educate, Empowerment
• The “Expert” in cheese, cheese pairings and cheese accoutrements
• Understands the shopper’s cheese application and help them determine the best option for their needs
• Knows use, and taste of products offered
• Quality assurance checks of department
• Proper handling and rotation of product
• Day to day operational procedures to ensure stock level, inventory, and cleanliness
• Promote sales, provide samples
• Follow all Health Code guidelines
• Follows all store and department policies and procedures
• Follows safety policies and procedures; is a safety role model
• Other duties as assigned by supervisor

KEY ATTRIBUTES

• Passion/purpose
• Foodie/farmer
• Thirst for knowledge/curious/inquisitive
• People enthusiast/outgoing
• Genuine
• Good communicator/desire to share
• Trendy/fun
• Honest
• Techie
• Cheese expert
• The ability to prioritize and multi task
• Detail Oriented
• Ability to work in a fast paced environment
• Problem solving skills
• High energy level
• Adaptability

SUPERVISORY RESPONSIBILITIES

• This position has no supervisory responsibilities

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED);
• One to three months related experience and/or training;
• Or equivalent combination of education and experience.

LANGUAGE SKILLS

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Write routine reports and correspondence.
• Speak effectively before groups of customers or Associates of organization.

MATHEMATICAL SKILLS

• Basic math concepts (addition, subtraction, division, multiplication), weights and measures

CERTIFICATIONS, LICENSES, REGISTRATIONS

• Food Handler’s Certification as required by State Law provided at store level

RECOMMENDED EQUIPMENT

• Slip resistant shoes with closed toe and heel
• Safety Cutter
• Pallet jack
• Ladder
• Stepladder
• Uniform per store policy
• Associates may be required to use standard cheese equipment including, but not limited to,
• Wrapper

PHYSICAL DEMANDS

Regularly (Over 2/3 of the time)

• Stand
• Walk
• Use hands to finger, handle, or feel
• Reach with hands and arms
• Stoop
• Kneel
• Crouch
• Lift and/or move up to 20 pounds

Frequently (Between 1/3 to 2/3 of the time)

• Lift and/or move up to 50 pounds

Occasionally (Less than 1/3 of the time)

• Sit
• Climb
• Balance
• Stoop
• Kneel
• Crouch
• Overhead lifting
• Taste or Smell
• Crawl
• Lift and/or move up to 100 pounds

Vision

• Close
• Distance
• Ability to adjust focus
• Ability to distinguish colors
• Peripheral
• Depth perception

WORK ENVIRONMENT

Regularly

• Moving mechanical parts
• Fumes or airborne particles
• Cold

Occasionally

• Wet and/or humid conditions
• Extreme cold
• Toxic or caustic chemicals

NOISE LEVEL

• Regularly
• Moderate

PAY RANGE (depends on industry experience)

$15 up to $17/hour

BENEFITS (eligibility based on full-time/part-time status)

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts (Medical and Dependent Care)
• Life Insurance
• Voluntary Benefits
• MI Earned Sick Time (ESTA)
• Retirement Plans
• Employee Assistance Program

**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.

**Position requirements may vary by store location