Harold Washington College Federal Work Study Student- Advising Office Front Desk Assistant

City Colleges of Chicago; Chicago (IL); On-site; USD 23,000 - 25,000; Part time

Job summary

City Colleges of Chicago is offering a Federal Work Study front desk assistant position at Harold Washington College. The student worker greets students, manages Zoom hosting, handles calls, and supports the Advising & Transition Department.

The role involves event check-ins, flyer organization, and office support with MyCCC tools, MS Office, and filing. Flexible daily hours align with FWS limits; CCC emphasizes equal opportunity employment.

Qualifications

• Must be 16 years or older and eligible to work in the United States.
• Active enrollment at City Colleges of Chicago with ≥6 semester hours.
• Pursuing a CCC credential, degree, or certificate.
• Maintain a minimum 2.0 GPA (waived for first-semester new students).
• Not currently employed full- or part-time by CCC.
• Employment is at-will.

Responsibilities

• Greet students, host Zoom, answer Advising Dept phone, triage in person, create and share flyers.
• Handle event check-ins, ushering, and organize department flyers and files.
• Know myccc.edu, Zoom, Teams, Microsoft Office; filing experience a plus.
• Flexible schedule: 4–8 hours daily; compliant with FWS limits.
• Demonstrate strong time management and work ethic.
• Exhibit clear communication and interpersonal skills.
• Maintain professional demeanor and customer service.
• Perform other duties as assigned.

Skills

Front desk

Customer service

Time management

Communication

Microsoft Office

Zoom

Teamwork

Education

High School Diploma or pursuing GED

Tools

Zoom

Teams

Microsoft Office

Job description

Harold Washington College Federal Work Study Student- Advising Office Front Desk Assistant

Financial Aid - College Work Study Student

HAR0001673

6 days ago

FEDERAL WORK STUDY – FRONT DESK ASSISTANT (STUDENT WORKER)
HAROLD WASHINGTON CAMPUS – ADVISING & TRANSITION DEPARTMENT

City Colleges of Chicago (CCC), the largest community college system in Illinois, is made up of seven colleges and five satellite sites, providing more than 70,000 students each year access to a quality, affordable education.

The Federal Work Study Program (FWS) is a federally-funded financial aid program that provides subsidized part-time employment for eligible students in order to assist them with postsecondary financial needs. City Colleges of Chicago (CCC) complies with the Department of Education’s regulations regarding the FWS program and allows students to benefit from this opportunity.

PRIMARY OBJECTIVE

The FWS program encourages students to gain experience in their prospective fields by placing them in areas and departments aligned with their area of study whenever possible. Students are able to use their wages towards educational and living expenses. FWS jobs are available in areas such as academic departments, laboratories, libraries, administrative offices, student centers and several off-campus locations.

ESSENTIAL DUTIES

• Front Desk Assistants will be responsible for greeting students including Zoom hosting, answering the Advising Department phone line, in-person triaging, and tasked with creation and distribution of program and event flyers.
• Event check-ins, event ushering, organizing department flyers and file cabinets.
• Knowledge of myccc.edu, Zoom, Teams, Microsoft Office, and alpha-numeric filing a plus.
• Flexible schedules are available: 4-8 hours a day, not to exceed federal work study allowances.
• Excellent time management and work ethic.
• Strong communication and interpersonal skills.
• Professional demeanor and great customer service.
• Other duties as assigned.
• Hours of Operation: Monday-Wednesday 9am-5pm, Thursday 9am-6pm and Friday 9am-1pm.

QUALIFICATIONS

Eligibility Requirements

• Applicants must be 16years or older, have work permit consent, and eligible to work in the United States
• Applicants must be actively attending one of the City Colleges of Chicago
• Applicants must be enrolled in a minimum of 6 semester hours pre-credit or credit classes
• Applicants must be pursuing an approved educational credential, degree, or certificate
• Applicants must have and maintain a minimum cumulative 2.0 GPA (waived for first semester new students)
• Applicants must be in “good standing” – no City Colleges of Chicago academic restrictions
• Applicants must not be current Full or Part-time employees of the City Colleges of Chicago
• All positions are “employment at-will”

Minimum Qualifications

• High School Diploma required or actively pursuing a GED at the City Colleges of Chicago.
• Must be enrolled in a minimum of 6 semester hour pre-credit of credit classes.
• Must be a part of the Students Financial Aid Program and approved for Federal Work Study.
• Must successfully pass CCC hiring process (Including criminal background check & drug screening if “sensitive’ responsibilities are in the job description)
• Promotes a positive role model and favorable public image as City Colleges of Chicago representative.
• Adheres to the City Colleges of Chicago Customer Services Excellence Standards.

Salary Range: $17.05 per hour

Offered rate will be determined based on whether assigned location is on campus or off campus.

City Colleges of Chicago is an Equal Opportunity Employer.