Harley-Davidson Motorclothes Associate (Full-Time)

Harley-Davidson Bowling Green; Louisville (KY); On-site; USD 15,000 - 19,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Life Insurance

401(k) retirement plan

Paid Holidays

Weekly paychecks

Sales commission on monthly earnings

Job summary

Harley-Davidson Louisville is seeking a proactive Motorclothes Associate to help customers find the right apparel and riding gear, creating a welcoming Harley-Davidson experience. You will assist with product selections, handle transactions, and participate in events to engage the riding community.

The role emphasizes outstanding customer service, shelving and inventory upkeep, and collaboration with the team to drive sales in a fast-paced retail setting.

Qualifications

• Excellent communication and interpersonal skills.
• Outgoing, friendly, and approachable personality.
• Strong customer service skills and genuine interest in helping people.
• Sales-oriented with ability to identify additional opportunities.
• Ability to work in fast-paced retail while managing multiple priorities.
• Strong attention to detail, organization, and accuracy in transactions.

Responsibilities

• Create an exceptional customer experience: greet customers and help them find apparel, riding gear, and merchandise.
• Drive retail sales: recommend products, suggest add-ons, and increase sales with genuine service.
• Know the products: assist with selections, sizing, features, and rider outfitting.

Skills

Excellent communication

Outgoing personality

Customer service

Sales driven

Attention to detail

Punctual and reliable

Professional appearance

Job description

Location: Harley-Davidson Louisville | Louisville, Kentucky
Work Setup: On-site | Full-Time

Love Harley-Davidson? Love Fashion? Join Our Team!

Do you have a passion for motorcycles, apparel, and delivering an outstanding customer experience? Harley-Davidson Louisville is looking for an enthusiastic Motorclothes Associate to join our team!

As a Motorclothes Associate, you'll be on the front lines of the Harley-Davidson experience, helping riders and enthusiasts find the perfect apparel, riding gear, accessories, and merchandise. You'll connect with our riding community, create an inviting shopping experience, and help customers show off their Harley-Davidson pride.

If you're outgoing, customer-focused, and enjoy working in a fast-paced retail environment, we'd love to meet you!

What You'll Do

• Create an exceptional customer experience: Welcome customers, understand their needs, and help them find the right Harley-Davidson apparel, riding gear, accessories, and merchandise.
• Drive retail sales: Recommend complementary products, suggest add-on purchases, and identify opportunities to increase sales while providing genuine customer service.
• Know the products: Assist customers with product selections, sizing, features, and recommendations, particularly when outfitting riders with appropriate apparel and riding gear.
• Handle sales transactions: Process cash and credit card payments accurately using the point-of-sale (POS) system.
• Manage customer orders: Process special orders, online and in-store pickup orders, and notify customers when requested or back-ordered merchandise becomes available.
• Stay connected with customers: Answer incoming calls, provide product information and price quotes, and follow up on customer inquiries.
• Maintain an organized retail environment: Keep displays, merchandise, and sales areas clean, organized, and visually appealing in accordance with Harley-Davidson retail standards.
• Support inventory operations: Receive, organize, replenish, and stock merchandise while maintaining accurate inventory records.
• Bring the Harley-Davidson experience to life: Participate in dealership events, promotions, and special activities, both on-site and off-site.
• Complete required training, follow dealership policies and procedures, and perform other duties as assigned.

What We're Looking For

• Excellent communication and interpersonal skills.
• Outgoing, friendly, and approachable personality.
• Strong customer service skills and a genuine interest in helping people.
• Sales-oriented mindset with the ability to recommend products and identify additional sales opportunities.
• Ability to work in a fast-paced retail environment while managing multiple priorities.
• Strong attention to detail, organization, and accuracy when handling transactions and merchandise.
• Reliable, punctual, and flexible with scheduling.
• Ability to maintain a professional appearance.
• Valid driver's license and satisfactory Motor Vehicle Record (MVR).
• Ability to successfully complete a pre-employment background check and drug screening.

Harley-Davidson or motorcycle enthusiast experience is a plus! Previous retail, apparel, or sales experience is also preferred.

• Competitive hourly pay: $12.50 per hour plus monthly sales commission.
• Weekly paychecks.
• Medical, Dental, and Vision Insurance.
• Life Insurance.
• 401(k) retirement plan.
• Paid Holidays.
• Opportunity to work with an iconic motorcycle brand and connect with the Harley-Davidson riding community.

Ready to Join the Ride?

If you love Harley-Davidson, enjoy working with people, and want to be part of an energetic retail team, we'd love to hear from you!

Martin Harley Davidson is an Equal Opportunity Employer.

Motorclothes Associate, General Merchandise Associate, Retail Associate, Harley-Davidson Associate, Motorcycle Retail Associate, Clothing and Merchandise