Hardware Technician, TS/SCI with Polygraph
General Dynamics Information Technology
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Job summary
General Dynamics Information Technology in Chantilly, VA is seeking a Hardware Technician to manage the installation, configuration, and removal of desktop hardware. The role requires extensive travel up to 90% and a Top Secret SCI + Polygraph clearance. US citizenship is required.
The position is based onsite in Chantilly and offers challenging projects within the Technical Support Services family. Responsibilities include hardware deployment, troubleshooting, documentation, and user training.
Qualifications
- 1+ years of related experience
- US Citizenship required: Yes
- Certifications: None
Responsibilities
- Handle, install, and remove desktop hardware and cabling.
- Perform installation and troubleshooting of hardware and software.
- Provide incident response and customer support.
- Deploy new hardware and upgrade existing installations.
- Prepare and maintain documentation for processes and procedures.
Skills
Job description
Pipeline
Top Secret SCI + Polygraph
Top Secret SCI + Polygraph
None
Technical Support Services
Asset Management, Incident Management, Systems Documentation
None
1 + years of related experience
Yes
The person in this position will perform numerous functions to include the handling, installation, and removal of desktop hardware, cabling, operational testing, and documentation.
This position will require up to 90% travel, worldwide.
- Provide installation of new equipment and performs equipment modifications or enhancements.
- Perform technical tasks and assists with the completion of milestones associated with specific projects.
- Provide solutions to a variety of technical problems of moderate scope and complexity.
- Provide installation and troubleshooting support of moderately complex issues for systems applications and related peripheral hardware.
- Provide incident response and performs customer support tasks.
- Deploy new hardware, software, and the upgrade of existing installations.
- Install cabling (to include, but not limited to, off-the-shelf fiber/ethernet cables and/or termination of custom-length ethernet cables) at desks, below raised floors, and above ceilings.
- Prepare and maintain documentation for processes and procedures related to computer systems installation and operations.
- Interact with and/or provides training/knowledge to end users.
- Maintain system documentation.
- Maintain current knowledge of relevant technologies.
- May supervise site activities/assigned staff.
- Exercise sound judgement and decision making.
- Participate in special projects as assigned.
- Communicate well with team members.
- Ensure timely receipt, acquisition, identification, documentation, maintenance, inventory, movement, and storage of property.
- Ensure proper disposition of obsolete and excess assets.
- Participate in the taking of physical inventories and provides required inventory reports.
- Confirms the functionality of all deployed hardware.
- Follow Deployment Quality Control checklist.
- Provide Quality Control input to improve installation guides and general deployment documentation.
- Develop and update technical documentation.
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
Growth: AI-powered career tool that identifies career steps and learning opportunities
Support: An internal mobility team focused on helping you achieve your career goals
Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
Community: Award-winning culture of innovation and a military-friendly workplace
Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.
The likely hourly rate for this position is between $28.61 - $38.71. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
40
75-100%
Onsite
USA VA Chantilly - 14700 Lee Rd (VAS100)
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.
We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.
Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
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