Hardware Team Member

Giant Eagle, Inc.; Pittsburgh (Allegheny County); On-site; USD 16,531 - 20,664; Full time

Job summary

Giant Eagle, Inc. is seeking a Hardware Clerk to spend time on the sales floor and assist customers in finding the products they need. You will be trained by experienced Team Members and responsible for accurately processing customers' orders through our register system.

A team player with a commitment to service excellence is essential, and flexible hours including evenings, weekends, and holidays are required. Experience 0 to 6 months and high school diploma or equivalent are preferred.

Qualifications

• Experience 0 to 6 months.
• Possess vast product knowledge of hardware products and willingness to learn.
• Commitment to service excellence and customer satisfaction; strong teamwork.

Responsibilities

• Maintain safety as the top priority for team members, guests, and products.
• Properly handle products and equipment per safety guidelines.
• Provide exceptional guest service and aim to delight guests, vendors, and stakeholders.
• Familiarize with ACE Hardware products to answer questions and make suggestions.
• Stay aware of promotions and advertisements.
• Replenish products on shelves.
• Process new shipments.
• Keep department and back room clean.
• Support an inclusive environment for team members, customers, vendors and the community.

Skills

Team player

Customer service

Interpersonal skills

Education

High school diploma or equivalent

Job description

Hardware Team Members are responsible for spending time on the sales floor and helping our customers find the products they need. As Hardware Clerk, you will be trained by experienced Team Members and be responsible for accurately processing customers' orders though our register system. To thrive in this position, you should be a team player. You know that you are only successful when those around you are set up for success, and you are eager to support an amazing team.

Job Description

Experience Required: 0 to 6 months

Experience Desired: Possess a vast product knowledge of hardware related products along with a willingness to learn; Sales and marketing experience with retail programs, establishing relationships and working with customers; A commitment to service excellence and customer satisfaction; Solid team player with excellent interpersonal skills; Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business

Education Desired: High school diploma or equivalent

Lifting Requirement: Up to 50 pounds

Age Requirement: At least 18 years of age

Job Responsibilities

• Maintain safety as the top priority for our Team Members, guests and products.
• Properly handle products and equipment in accordance with food safety and safety guidelines.
• Provide unparalleled guest service, constantly striving to delight and surprise our guests, vendors and stakeholders.
• Become familiar with the products in the ACE Hardware department in order to answer questions and make suggestions to guests.
• Maintain awareness of all promotions and advertisements.
• Replenish products on the shelves.
• Participate in the processing of new shipments.
• Maintain cleanliness of department and work area, including the back room.
• Actively participate in, and promote, an environment which embraces diversity, inclusion and respect for Team Members, customers, vendors and the community.

About Us

At Giant Eagle, we believe in nourishing life's moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Most importantly, the compassion, care, and respect our Team Members show to each other and in our communities is what truly sets us apart. Here, you'll find a place to win, grow, and be better together. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us because you matter.