Hardware Team Member

Giant Eagle; Pennsylvania; On-site; USD 25,000 - 35,000; Full time

Job summary

A leading company in the grocery sector seeks a Hardware Clerk to serve customers and handle hardware-related queries. Candidates should be eager team players, demonstrate strong product knowledge, and be committed to customer satisfaction. This role involves flexible working hours and active participation in a collaborative team environment.

Qualifications

• 0 to 6 months experience required.
• Commitment to service excellence and customer satisfaction.
• Ability to work flexible hours including evenings, weekends, and holidays.

Responsibilities

• Provide unparalleled guest service and maintain safety.
• Handle products according to safety guidelines.
• Maintain cleanliness of the department and work area.

Skills

Product knowledge of hardware

Customer service

Interpersonal skills

Education

High school diploma or equivalent

Job description

Job Summary

Hardware Team Members are responsible for spending time on the sales floor and helping our customers find the products they need. As Hardware Clerk, you will be trained by experienced Team Members and be responsible for accurately processing customers’ orders though our register system. To thrive in this position, you should be a team player. You know that you are only successful when those around you are set up for success, and you are eager to support an amazing team.

Job Description

• Experience Required: 0 to 6 months
• Experience Desired: Possess a vast product knowledge of hardware related products along with a willingness to learn; Sales and marketing experience with retail programs, establishing relationships and working with customers; A commitment to service excellence and customer satisfaction; Solid team player with excellent interpersonal skills; Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business
• Education Desired: High school diploma or equivalent
• Lifting Requirement: Up to 50 pounds
• Age Requirement: At least 18 years of age

Job Responsibilities

• Maintain safety as the top priority for our Team Members, guests and products.
• Properly handle products and equipment in accordance with food safety and safety guidelines.
• Provide unparalleled guest service, constantly striving to delight and surprise our guests, vendors and stakeholders.
• Become familiar with the products in the ACE Hardware department in order to answer questions and make suggestions to guests.
• Maintain awareness of all promotions and advertisements.
• Replenish products on the shelves.
• Participate in the processing of new shipments.
• Maintain cleanliness of department and work area, including the back room.
• Actively participate in, and promote, an environment which embraces diversity, inclusion and respect for Team Members, customers, vendors and the community.