Hardware Support Engineer

Webhosting; Northern (KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Gcore in the United States is seeking a Hardware Support Engineer to join our Infrastructure Team. You will troubleshoot and perform proactive maintenance on data center hardware, coordinate with suppliers and vendors, and ensure an optimized stock of spare parts for efficient issue resolution.

You will maintain documentation of hardware configurations and changes, contribute to maintenance processes and best practices, and collaborate with partners such as Intel, NVIDIA, Dell, and Equinix to

Responsibilities

• Perform troubleshooting and proactive maintenance tasks on server equipment located within the data center.
• Collaborate with suppliers, vendors, data center personnel, and customers to address hardware-related issues and ensure efficient resolution.
• Maintain accurate documentation of hardware configurations, changes, and issue resolutions.
• Contribute to the development and implementation of hardware maintenance processes and best practices.

Job description

Job Description

What You’ll Do:

• Perform troubleshooting and proactive maintenance tasks on server equipment located within the data center.
• Collaborate with suppliers, vendors, data center personnel, and customers to address hardware-related issues and ensure efficient resolution.
• Maintain accurate documentation of hardware configurations, changes, and issue resolutions.
• Contribute to the development and implementation of hardware maintenance processes and best practices.

The world’s digital experiences run on something invisible: the infrastructure and software that keep them fast, reliable, and secure. At Gcore,you’ll help design and deliver that foundation for an AI-driven world.

We’re a global provider of infrastructure and software solutions forAI, cloud, network, and security,powering everything from real-time communication and streaming to enterprise AI and secure web applications. With210+ edge locations, 50+ cloud regions, and thousands of GPUs, your work here can reach users and businesses across the globe.

You’ll collaborate with leading technology partners such asIntel, NVIDIA, Dell, and Equinix, and work on platforms that power digital products used around the world. Our vision is simple: to connect the world to AI, anywhere, anytime.

Want to work on technology that goes beyond a single product or industry?Join aglobal team of 550+ professionalsbuilding infrastructure and software that supports the entire digital ecosystem.

We are currently lookingforan Hardware Support Engineer to join our Infrastructure Teamwhich maintains and supports Gcore’s data center equipment, troubleshooting issues and ensuring an optimized stock of spare parts.