Hardware specialist automation travel

Cepheid; Omaha (NE); Remote; Full time

Job summary

A leading company in healthcare diagnostics seeks a National Hardware Specialist to implement and support complex automation systems. This fully remote role requires extensive travel and offers a dynamic work environment focused on improving patient lives. Ideal candidates will have a strong engineering background and troubleshooting experience.

Benefits

Paid Time Off

Health Insurance

401(k)

Qualifications

• 3+ years relevant experience with a Bachelor's or 5+ years with an Associate's.
• Experience in complex electro-mechanical troubleshooting.

Responsibilities

• Lead on-site implementation of complex automation systems.
• Provide troubleshooting support to field service engineers.
• Mentor and train internal and external customers.

Skills

Communication

Problem Solving

Education

Bachelor's Degree in Engineering

Associate's Degree

Tools

MS Office

Job description

Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.

At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.

The National Hardware Specialist for Beckman Coulter Diagnostics is responsible for leading on-site implementation of complex automation systems. The Hardware Specialist works closely with cross-functional teams including Technical Support, Field Service, Sales, Project Management, and Professional Development. The role involves diagnosing, troubleshooting, and repairing complex electro/mechanical equipment, networked computer systems, and software, reporting service issues to technical support.

This position is part of the National Service Support Team covering the United States and is fully remote, requiring location in the Central United States within one hour of a major metropolitan airport. It entails at least 80% travel, primarily by plane. Our vision is to relentlessly reimagine healthcare, one diagnosis at a time.

You will be part of the National Automation team, reporting to the Automation NSS Supervisor/Manager, focusing on the implementation of complex automation systems. If you thrive in a dynamic, fast-paced, cross-functional environment and aim to build a world-class diagnostic service organization, keep reading.

In this role, you will have the opportunity to:

• Exercise judgment to identify and solve complex problems with laboratory automation systems.
• Support product and revenue growth through high-quality implementation processes.
• Provide troubleshooting support both on-site and remotely to field service engineers.
• Work independently within established procedures, collaborating with teammates and installation teams.
• Mentor and train internal and external customers to transfer vital technical knowledge.

Essential requirements for a National Hardware Specialist:

• Bachelor's Degree in Engineering or related field with 3+ years relevant experience; or an Associate's Degree with 5+ years relevant experience.
• Experience in complex electro-mechanical troubleshooting and repair.
• Willingness to travel domestically at least 80% of the time, often on short notice, from a home-based office near a major airport.

Preferred experience includes:

• Strong interpersonal, written, and verbal communication skills.
• Proficiency in MS Office and network troubleshooting.
• Knowledge of Standard Laboratory Practices, Quality Control, and regulatory requirements.

We support flexible, remote working arrangements and offer a comprehensive benefits package, including paid time off, health insurance, and 401(k). The hourly rate is $40.00 - $45.00, with potential bonuses and incentives. Additional details will be provided during the interview process.

Join us to accelerate the impact of science and technology in healthcare. For more information, visit www.danaher.com.

Danaher Corporation and its affiliates are committed to equal opportunity employment and value diversity in our workforce. Reasonable accommodations are available for individuals with disabilities; contact [e-mail] for assistance.