Hardware specialist automation travel

Cepheid; Des Moines (IA); Remote; Full time

Job summary

A leading company in diagnostics is seeking a National Hardware Specialist to implement complex automation systems. This fully remote role involves significant travel and requires strong troubleshooting and technical skills. Join a dynamic team dedicated to improving healthcare through innovative diagnostic solutions.

Benefits

Paid Time Off

Health Insurance

401(k)

Qualifications

• 3+ years relevant experience or 5+ years with Associate's Degree.
• Experience in complex electro-mechanical troubleshooting.

Responsibilities

• Lead on-site implementation of complex automation systems.
• Provide technical troubleshooting to field service engineers.
• Support product and revenue growth through implementation.

Skills

Troubleshooting

Communication

Technical Skills

Education

Bachelor's Degree in Engineering

Associate's Degree

Tools

MS Office

Job description

Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.

At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.

The National Hardware Specialist for Beckman Coulter Diagnostics is responsible for leading on-site implementation of complex automation systems. The Hardware Specialist works closely with cross-functional teams including Technical Support, Field Service, Sales, Project Management, and Professional Development. The role involves diagnosing, troubleshooting, and repairing complex electro/mechanical equipment, networked computer systems, and software, providing escalation support at the national level.

This position covers the United States and is fully remote, requiring location within one hour of a major metropolitan airport in the Central United States. It involves at least 80% travel, primarily by plane. Our vision is to relentlessly reimagine healthcare, one diagnosis at a time.

You will be part of the National Automation team, reporting to the Automation NSS Supervisor/Manager, and will focus on implementing complex automation systems. If you thrive in a dynamic, fast-paced, customer-facing environment and aim to build a world-class diagnostic service organization, read on.

In this role, you will have the opportunity to:

• Exercise judgment to solve unique and complex problems with laboratory automation systems.
• Support product and revenue growth through high-quality implementation processes.
• Provide technical troubleshooting both on-site and remotely to experienced field service engineers.
• Work independently within established procedures and collaborate with teammates and installation teams.
• Transfer knowledge and technical skills to customers through mentoring and training.

Essential Requirements:

• Bachelor's Degree in Engineering or related discipline with 3+ years relevant experience, or Associate's Degree with 5+ years relevant experience.
• Experience in complex electro-mechanical troubleshooting and repair.
• Willingness to travel domestically at least 80%, often on short notice, and work from a home-based office near a major airport.

Preferred Experience:

• Customer-facing communication and facilitation skills.
• Strong computer skills (MS Office) and network/LIS troubleshooting.
• Knowledge of Standard Laboratory Practices, Quality Control, record keeping, and regulatory requirements.

We support flexible, remote working arrangements for eligible roles. The hourly rate is $40.00 - $45.00, with potential bonus/incentive pay. Benefits include paid time off, health insurance, and 401(k). For more information, visit www.danaher.com.

We are committed to equal opportunity and providing reasonable accommodations for individuals with disabilities. Contact [e-mail] for assistance.