Hardware Sales Associate (Full-Time)

Ganahl Lumber Company; Anaheim, Northern (CA, KY); Hybrid; USD 34,000 - 52,000; Full time

Job summary

Ganahl Lumber Company in Anaheim is seeking a Hardware Sales Associate to assist customers, maintain product knowledge, and support sales growth in the hardware, lumber and building materials department.

The role emphasizes delivering excellent service, stocking displays, processing transactions, and working with teammates to keep the department clean, organized, and fully stocked. The position requires a customer-focused mindset and willingness to learn about a wide range of products.

Qualifications

• Minimum 1–2 years of retail sales experience in hardware or building materials.
• Experience with Simpson Strong-Tie hardware products.
• Knowledge of fasteners, power tools, hand tools, and paint products.
• Bilingual English/Spanish is a plus.

Responsibilities

• Greet customers promptly and professionally.
• Assist customers in identifying products and solutions for their projects.
• Provide product recommendations and technical information.
• Build strong customer relationships through exceptional service.
• Maintain strong knowledge of hardware, lumber, paint, Simpson Strong-Tie products, and building materials.
• Support department sales goals and identify opportunities for add-on sales.
• Stock shelves and maintain displays.
• Ensure merchandise is properly priced and labeled.
• Assist with inventory counts and audits.
• Maintain a clean, organized, and safe work environment.
• Assist with receiving, stocking, and replenishment activities.
• Work collaboratively with team members and management.
• Assist other departments when needed.

Skills

Retail sales

Customer service

Product knowledge

Bilingual English/Spanish

Tools

Point-of-sale system

Job description

Hardware Sales Department - Anaheim, CA - Full Time

Hardware Sales Associate (Full-Time)

Position Summary

We are seeking a motivated and customer-focused Hardware Sales Associate to join our team. The ideal candidate will have experience in hardware, lumber, paint, building materials, or construction-related products and a passion for providing exceptional customer service. This position is responsible for assisting customers, maintaining product knowledge, supporting sales growth, and ensuring the department remains clean, organized, and fully stocked.

Preferred Qualifications

• Minimum 1–2 years of retail sales experience in Hardware, Lumber, Building Materials, Paint, or Construction Supply.
• Experience with Simpson Strong-Tie hardware products.
• Knowledge of fasteners, connectors, power tools, hand tools, paint products, and building materials.
• Bilingual (English/Spanish) is a plus.

Essential Duties & Responsibilities

Customer Service:

• Greet customers promptly and professionally.
• Assist customers in identifying products and solutions for their projects.
• Provide product recommendations and technical information.
• Build strong customer relationships through exceptional service.

Sales & Product Knowledge:

• Maintain strong knowledge of hardware, lumber, paint, Simpson Strong-Tie products, and building materials.
• Support department sales goals and identify opportunities for add-on sales.

Inventory & Merchandising:

• Stock shelves and maintain displays.
• Ensure merchandise is properly priced and labeled.
• Assist with inventory counts and audits.

Store Maintenance:

• Maintain a clean, organized, and safe work environment.
• Assist with receiving, stocking, and replenishment activities.

Teamwork:

• Work collaboratively with team members and management.
• Assist other departments when needed.

Physical Requirements

• Ability to lift up to 75 pounds regularly.
• Ability to stand, walk, bend, and reach for extended periods.
• Ability to work indoors and outdoors as needed.

Skills & Competencies

• Strong customer service and communication skills.
• Basic computer and point-of-sale knowledge.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and organizational skills.

This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. Additionally, Ganahl Lumber Company reserves the right to revise the job description at any time. All active employees must be able to satisfactorily perform the essential functions of the position and that, if requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Your employment with Ganahl Lumber Company is at will. Nothing in this job description shall be interpreted to be in conflict with or to eliminate or modify in any way, the at-will employment status of the Ganahl Lumber Company employees.