Part-time Sales Associate- Connolly's DiB Dupont

Connolly's Hardware & Rental; Fort Wayne (IN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Team environment

Flexible scheduling

Employee training

Community involvement

Job summary

Connolly's Hardware & Rental at Dupont Village in Fort Wayne, IN is seeking a part-time Sales Associate. You will greet customers, help them find products, make recommendations, process checkouts, and keep the store clean and organized.

This role emphasizes teamwork, exceptional customer service, and the flexibility to work nights and weekends. Prior retail experience is helpful; basic computer and POS skills are a plus, with on-the-job training provided.

Qualifications

• High school diploma or equivalent preferred.
• Proficiency in using computers and point-of-sale (POS) systems.
• Previous retail or related industry experience is a plus.
• Familiarity with cycle counting or inventory processes is beneficial.
• Strong customer service skills and a willingness to go the extra mile to meet customer needs.
• Ability to be a team player, help out wherever needed, and contribute to a positive work environment.
• Problem-solving mindset with the ability to anticipate customer needs and provide effective solutions.
• Ability to manage multiple tasks in a fast-paced environment, staying flexible and adaptable.
• Physical ability to lift and carry items weighing 25-50 lbs, bend, twist, squat, and reach throughout your shift.
• Availability to work a flexible schedule, including nights and weekends, as required by the business.

Responsibilities

• Engage with customers, greet, and assist them to create a positive shopping experience.
• Help customers find the right products, provide recommendations, and offer solutions for their projects.
• Stock and organize merchandise to maintain a clean, well-presented store.
• Answer phone calls in a polite and timely manner, addressing customer inquiries.
• Assist with inventory-related tasks, including cycle counts and maintaining accurate records.
• Upsell related items and promote the Do It Best reward program to build loyalty.
• Process checkouts accurately, adhering to proper cash handling procedures.

Skills

Customer service

POS proficiency

Team player

Problem solving

Multi-tasking

Flexibility

Education

High school diploma or equivalent

Tools

POS systems

Job description

Job Location: Connolly Dupont Village - Fort Wayne, IN 46825

Job Category: Connolly's Hardware & Rental

Part‑time Sales Associate position at our Dupont Village location Fort Wayne, IN.

Responsibilities

• Engage with customers, greet, and assist them to create a positive shopping experience.
• Help customers find the right products, provide recommendations, and offer solutions for their projects.
• Stock and organize merchandise to maintain a clean, well‑presented store.
• Answer phone calls in a polite and timely manner, addressing customer inquiries.
• Assist with inventory‑related tasks, including performing cycle counts, verifying stock levels, and maintaining accurate records.
• Upsell related items and promote the Do It Best reward program to build loyalty.
• Follow company standards and procedures to ensure smooth store operations.
• Process checkouts accurately, adhering to proper cash handling procedures.
• Continuously expand knowledge of products across all departments to enhance service and identify selling opportunities.
• Address and resolve customer issues with management support.
• Maintain a clean, safe, and organized work environment.
• Complete all assigned training to stay up‑to‑date with product knowledge and company policies.
• Assist in other departments or functions as needed to provide great customer service.
• Perform any other tasks as assigned by supervisors or management.

Qualifications

• High school diploma or equivalent preferred.
• Proficiency in using computers and point‑of‑sale (POS) systems.
• Previous retail or related industry experience is a plus.
• Familiarity with cycle counting or inventory processes is beneficial.
• Strong customer service skills and a willingness to go the extra mile to meet customer needs.
• Ability to be a team player, help out wherever needed, and contribute to a positive work environment.
• Problem‑solving mindset with the ability to anticipate customer needs and provide effective solutions.
• Ability to manage multiple tasks in a fast‑paced environment, staying flexible and adaptable.
• Physical ability to lift and carry items weighing 25-50 lbs, bend, twist, squat, and reach throughout your shift.
• Availability to work a flexible schedule, including nights and weekends, as required by the business.

Benefits and Workplace Culture

• Teamwork: All of our positions, in all of our stores, are hands‑on. We work together, whenever necessary, to ensure a positive customer experience every time, every day.
• Support: We have local resources and a Dallas Support Team to help you along the way and to partner on projects, as appropriate.
• Autonomy: We empower entrepreneurial spirit in all our associates.
• Relationships: We believe the core of our business is the relationships we build.
• Continuous improvement: We are focused on continuous improvement, ensuring expertise and solid best practices are shared across all of our divisions and stores.
• Efficiencies: We maximize efficiency through best‑in‑class technology and consistent business practices nationwide.
• Growth mindset: We are focused on long‑term growth, both in our associates and the company.
• Atmosphere: This is not a suit‑and‑tie environment. We roll up our sleeves and get the job done.
• Community service: Our divisions and associates are committed to serving and contributing to the communities in which we live and work.
• Safety: We strive to provide a work environment that is safe and healthy for all of our associates and customers. We want everyone to go home in the same condition in which they came to work that day.